Vr3 upgrades & parts? Money charged nothing happend!

pogesz · 26th April 2007, 22:05

Hi, I just placed an order for about VR3 OC-CC pin upgrade & oxigen analiser
kit, almost a month ago(25 days 'till now)!

I'm "dealing" with the DeepBlue divecenter from Tynemouth!
And not too much happened so far(they just charged mmy card about the price 331 pound and that was it!

The guy said:"it should take a week to get my goods, 'couse there isn't in stock just now, we have to order it as well and anyway have to order the pin numbes too!(website says o2 kit in stock, place your order befor 3pm, they sendng that day........)

It took him 2 days to find out, what the price's gonna be,and than charged me!

After about 10 days still nothing happend, called them:" he's having lunch, but within 10-15 min he's gonna call me back"(you can't deal with others if you started with someone else.......that's shame!!!!

),-again nothing happened!!!

Next day so-on I tried to call the shop, finnaly I've got a talk with him: "a few more days delay, because of the Delta-P, they are so slow"!)

Is it true?????? I thought there are unique pin numbers for my VR3 for each upgrades!
Ready to buy anytime,takes a few hours - a weekend to get it done!!!

The days go by nothing happens again.........He's gone for holiday for a week? I'll have to wait till he's back

! What..........?

I've got another talk just before yesterday:....................... .......!!
Do you wanna read more, or that was enough????????

Anyway I have a f..kn exelent custemer service but from who.........?

please give an advice what's going on..., whose fault is it, shall I call the Delta-P about how long I must to wait????

cheers Peter!!

6Gill · 26th April 2007, 22:36

If Deep Blue Tynemouth is not addressing the problem I would make sure that Delta-P is aware of the issue. I doubt they would approve of that level of service from their dealers. On this side of the pond it's considered *very* bad form to charge the customer's card prior to shipping.

Quote: (Originally Posted by pogesz)

Hi, I just placed an order for about VR3 OC-CC pin upgrade & oxigen analiser
kit, almost a month ago(25 days 'till now)!

I'm "dealing" with the DeepBlue divecenter from Tynemouth!
And not too much happened so far(they just charged mmy card about the price 331 pound and that was it!

The guy said:"it should take a week to get my goods, 'couse there isn't in stock just now, we have to order it as well and anyway have to order the pin numbes too!(website says o2 kit in stock, place your order befor 3pm, they sendng that day........)

It took him 2 days to find out, what the price's gonna be,and than charged me!

After about 10 days still nothing happend, called them:" he's having lunch, but within 10-15 min he's gonna call me back"(you can't deal with others if you started with someone else.......that's shame!!!!

),-again nothing happened!!!

Next day so-on I tried to call the shop, finnaly I've got a talk with him: "a few more days delay, because of the Delta-P, they are so slow"!)

Is it true?????? I thought there are unique pin numbers for my VR3 for each upgrades!
Ready to buy anytime,takes a few hours - a weekend to get it done!!!

The days go by nothing happens again.........He's gone for holiday for a week? I'll have to wait till he's back

! What..........?

I've got another talk just before yesterday:....................... .......!!
Do you wanna read more, or that was enough????????

Anyway I have a f..kn exelent custemer service but from who.........?

please give an advice what's going on..., whose fault is it, shall I call the Delta-P about how long I must to wait????

cheers Peter!!

Ferg3333 · 26th April 2007, 22:49

I would email or ring delta p and ask wtf is going on. Have your serial number to hand, they need that to generate the codes and then ask what they think of deep blue? It usually takes then 20 -30 mins to get the code done.

Ferg

ntokyo · 26th April 2007, 23:02

Diverite Express delivered me the code by email in 24hours.
Kit arrived 1 week after in Japan... I have the feeling it is much cheaper.

***Beanie*** · 27th April 2007, 07:54

Dive Life had my 4th pin to me within hours of ordering it despite me making a mess of my pin.

Seems like there taking the piss abit

Nad · 27th April 2007, 07:55

Sorry about that Peter,
I wrote an article about Delta P and CCRB.

They usually work really quickly. To get a PIN nr. is question of 10 minutes, really. Because they already have the PIN nrs for every computer.

They also have stock of everything, so Dorset - Scotland is matter of a couple of days...

As other Rebreather World brothers wrote: get in touch with Delta P.

Best,

Nad

Almvsalutay · 27th April 2007, 08:13

Peter
Give DeltaP a ring, we haven't received an order from Deep Blue Tynemouth. we can issue Pins in 10 minutes.
Regards, Al

***Decodiver*** · 28th April 2007, 20:14

As Al Wright said ring Delta-P direct, Al should know, he works there!

And if those robbing sods from Tynemouth don't sort it out get your credit card company to refund the money from their merchant account.

Cheers,

Dave Cooper.

pogesz · 28th April 2007, 21:53

Thank's the advices!

Today I wrote an e-mail, to the Delta P, explained them about the situation!
Monday I'm gonna call as well!

Anyway, the story continues:

-I just called the deep-blue tynemouth this morning on th way outThey were absolutely "surprised" what I was telling them, and how......! (I just don't wanna repeat it here.....!)
-".....we placed Your order to the Delta P at early this month....."
I couldn't call the Delta P, phone signal just gone, as every day, out at sea!(working as a scallop-diver)! Getting in somewhere civilised area is just too late!

Tomorow(sunday?) or at latest monday, that'll be the next step!

The fellow-feeling from everyone,is great !

Cheers Peter!

divetheworld · 29th April 2007, 11:01

Quote: (Originally Posted by Beanie)

Dive Life had my 4th pin to me within hours of ordering it despite me making a mess of my pin.

Seems like there taking the piss abit

Brett always looks after me too. Him and Chris at divingdirect.co.uk have always got me Delta-P products either the same day or within 48hrs if hardware is involved.

brent

26th April 2007, 22:05	#1 (permalink)
pogesz New Member Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Dec 2006 Location: Scotland/ Hungary Posts: 15	Vr3 upgrades & parts? Money charged nothing happend! Hi, I just placed an order for about VR3 OC-CC pin upgrade & oxigen analiser kit, almost a month ago(25 days 'till now)! I'm "dealing" with the DeepBlue divecenter from Tynemouth! And not too much happened so far(they just charged mmy card about the price 331 pound and that was it! The guy said:"it should take a week to get my goods, 'couse there isn't in stock just now, we have to order it as well and anyway have to order the pin numbes too!(website says o2 kit in stock, place your order befor 3pm, they sendng that day........) It took him 2 days to find out, what the price's gonna be,and than charged me! After about 10 days still nothing happend, called them:" he's having lunch, but within 10-15 min he's gonna call me back"(you can't deal with others if you started with someone else.......that's shame!!!! ),-again nothing happened!!! Next day so-on I tried to call the shop, finnaly I've got a talk with him: "a few more days delay, because of the Delta-P, they are so slow"!) Is it true?????? I thought there are unique pin numbers for my VR3 for each upgrades! Ready to buy anytime,takes a few hours - a weekend to get it done!!! The days go by nothing happens again.........He's gone for holiday for a week? I'll have to wait till he's back ! What..........? I've got another talk just before yesterday:....................... .......!! Do you wanna read more, or that was enough???????? Anyway I have a f..kn exelent custemer service but from who.........? please give an advice what's going on..., whose fault is it, shall I call the Delta-P about how long I must to wait???? cheers Peter!! __________________ ,--> -->
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26th April 2007, 22:36	#2 (permalink)
6Gill Custom Title Allowed! Current Rebreather/s: Megalodon Classic Kiss Other Rebreather/s: Join Date: Apr 2006 Location: Washington state Posts: 116	Re: Vr3 upgrades & parts? Money charged nothing happend! If Deep Blue Tynemouth is not addressing the problem I would make sure that Delta-P is aware of the issue. I doubt they would approve of that level of service from their dealers. On this side of the pond it's considered very bad form to charge the customer's card prior to shipping. Quote: (Originally Posted by pogesz) Hi, I just placed an order for about VR3 OC-CC pin upgrade & oxigen analiser kit, almost a month ago(25 days 'till now)! I'm "dealing" with the DeepBlue divecenter from Tynemouth! And not too much happened so far(they just charged mmy card about the price 331 pound and that was it! The guy said:"it should take a week to get my goods, 'couse there isn't in stock just now, we have to order it as well and anyway have to order the pin numbes too!(website says o2 kit in stock, place your order befor 3pm, they sendng that day........) It took him 2 days to find out, what the price's gonna be,and than charged me! After about 10 days still nothing happend, called them:" he's having lunch, but within 10-15 min he's gonna call me back"(you can't deal with others if you started with someone else.......that's shame!!!! ),-again nothing happened!!! Next day so-on I tried to call the shop, finnaly I've got a talk with him: "a few more days delay, because of the Delta-P, they are so slow"!) Is it true?????? I thought there are unique pin numbers for my VR3 for each upgrades! Ready to buy anytime,takes a few hours - a weekend to get it done!!! The days go by nothing happens again.........He's gone for holiday for a week? I'll have to wait till he's back ! What..........? I've got another talk just before yesterday:....................... .......!! Do you wanna read more, or that was enough???????? Anyway I have a f..kn exelent custemer service but from who.........? please give an advice what's going on..., whose fault is it, shall I call the Delta-P about how long I must to wait???? cheers Peter!! __________________ "It's a shame ignorance isn't painful!" Last edited by Decodiver : 29th April 2007 at 16:31.
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26th April 2007, 22:49	#3 (permalink)
Ferg3333 Custom Title Allowed! Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Feb 2007 Location: Blackpool Posts: 123	Re: Vr3 upgrades & parts? Money charged nothing happend! I would email or ring delta p and ask wtf is going on. Have your serial number to hand, they need that to generate the codes and then ask what they think of deep blue? It usually takes then 20 -30 mins to get the code done. Ferg
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26th April 2007, 23:02	#4 (permalink)
ntokyo New Member Current Rebreather/s: rEvo Other Rebreather/s: rEvo Join Date: Dec 2006 Location: Tokyo, Japan Posts: 90	Re: Vr3 upgrades & parts? Money charged nothing happend! Diverite Express delivered me the code by email in 24hours. Kit arrived 1 week after in Japan... I have the feeling it is much cheaper.
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27th April 2007, 07:54	#5 (permalink)
*Beanie* Close to that red button Current Rebreather/s: Inspiration Classic Other Rebreather/s: Inspiration Vision Join Date: Jan 2005 Location: In da house! yeah baby! Posts: 3,207	Re: Vr3 upgrades & parts? Money charged nothing happend! Dive Life had my 4th pin to me within hours of ordering it despite me making a mess of my pin. Seems like there taking the piss abit __________________ Beanie Gallery Admin & Library Assistant. www.outlawdivers.org.uk www.beandiving.co.uk www.beanengineering.co.uk www.divelife.co.uk
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27th April 2007, 07:55	#6 (permalink)
Nad Rebel to the Bone Current Rebreather/s: Ouroboros Other Rebreather/s: Not Bought Yet Inspiration Classic Join Date: Mar 2005 Location: Europe Posts: 960	Re: Vr3 upgrades & parts? Money charged nothing happend! Sorry about that Peter, I wrote an article about Delta P and CCRB. They usually work really quickly. To get a PIN nr. is question of 10 minutes, really. Because they already have the PIN nrs for every computer. They also have stock of everything, so Dorset - Scotland is matter of a couple of days... As other Rebreather World brothers wrote: get in touch with Delta P. Best, Nad __________________ The Impossible is often the Untried
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27th April 2007, 08:13	#7 (permalink)
Almvsalutay New Member Current Rebreather/s: Other CCR Other Rebreather/s: MK 15.X Other CCR Join Date: Mar 2005 Location: Poole Dorset Posts: 13	Re: Vr3 upgrades & parts? Money charged nothing happend! Peter Give DeltaP a ring, we haven't received an order from Deep Blue Tynemouth. we can issue Pins in 10 minutes. Regards, Al __________________ Al Wright Skype: salutay Last edited by Decodiver : 29th April 2007 at 16:32.
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28th April 2007, 20:14	#8 (permalink)
*Decodiver* Administrator Current Rebreather/s: Megalodon Ouroboros rEvo Other CCR Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Sport Kiss Classic Kiss rEvo Other CCR Join Date: Jan 2005 Location: Geneva Posts: 2,179	Re: Vr3 upgrades & parts? Money charged nothing happend! As Al Wright said ring Delta-P direct, Al should know, he works there! And if those robbing sods from Tynemouth don't sort it out get your credit card company to refund the money from their merchant account. Cheers, Dave Cooper. __________________ CCR/OC Trimix Instructor Trainer CCR Training to Mixed Gas in Switzerland, France, UK & Germany on Megalodon/COPIS-Megalodon/KISS/Sport KISS/Ouroboros/rEvo/Inspiration/Evolution/Sentinel www.zerogravitydiving.com Rebreather World Terms & Conditions Last edited by Decodiver : 29th April 2007 at 16:32.
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28th April 2007, 21:53	#9 (permalink)
pogesz New Member Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Dec 2006 Location: Scotland/ Hungary Posts: 15	Re: Vr3 upgrades & parts? Money charged nothing happend! Thank's the advices! Today I wrote an e-mail, to the Delta P, explained them about the situation! Monday I'm gonna call as well! Anyway, the story continues: -I just called the deep-blue tynemouth this morning on th way outThey were absolutely "surprised" what I was telling them, and how......! (I just don't wanna repeat it here.....!) -".....we placed Your order to the Delta P at early this month....." I couldn't call the Delta P, phone signal just gone, as every day, out at sea!(working as a scallop-diver)! Getting in somewhere civilised area is just too late! Tomorow(sunday?) or at latest monday, that'll be the next step! The fellow-feeling from everyone,is great ! Cheers Peter! __________________ ,--> --> Last edited by Decodiver : 29th April 2007 at 16:32.
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29th April 2007, 11:01	#10 (permalink)
divetheworld Dive porn pimp Current Rebreather/s: Inspiration Classic Other CCR Other Rebreather/s: Not Bought Yet Inspiration Classic Inspiration Vision Classic Kiss Other CCR Join Date: Mar 2005 Location: Leeds, England Posts: 1,560	Re: Vr3 upgrades & parts? Money charged nothing happend! Quote: (Originally Posted by Beanie) Dive Life had my 4th pin to me within hours of ordering it despite me making a mess of my pin. Seems like there taking the piss abit Brett always looks after me too. Him and Chris at divingdirect.co.uk have always got me Delta-P products either the same day or within 48hrs if hardware is involved. brent __________________ Attitude and self praise is no reccomendation. Dont try to be a great man, just be a man and let history be the judge of you. CHECK OUT OUR INTERWEBS FOR CUSTOM REBREATHER UPGRADES *WWW.NARKEDAT90.CO.UK* *http://www.grpservices.com/pursuit/* Supporting Shearwater Research Products in Europe
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