Vr3 upgrades & parts? Money charged nothing happend!

Sutty · 29th April 2007, 12:54

Well I hope Deep Blue Tynemouth and other outfits read this forum - I know which places I will/won't order stuff from.
Poor customer service can hurt a business!

Nad · 29th April 2007, 14:47

Quote: (Originally Posted by Sutty)

Well I hope Deep Blue Tynemouth and other outfits read this forum - I know which places I will/won't order stuff from.
Poor customer service can hurt a business!

Well, in general it is too easy to became dealer then those are the results.
I know DeltaP organize Workshops for dealers but then...how do you know how serious is a person?

In the past (not diving related market) I had some dealers selling some stuffs: no dealers price but a % on the sale volume at the end of the year.
No sales no %. Unsatisfied customers no %. That's it.

Nad

Nad

***Decodiver*** · 29th April 2007, 17:30

This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site.

I have edited posts to show this.

Cheers,

Dave Cooper.

Sutty · 29th April 2007, 17:39

Quote: (Originally Posted by Decodiver)

This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site.

I have edited posts to show this.

Cheers,

Dave Cooper.

Thanks for clarification - would be a real shame for good dealers to be tarred with the same brush just because their name is similar!

Neil

pogesz · 29th April 2007, 19:05

Quote: (Originally Posted by Decodiver)

This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site.

I have edited posts to show this.

Cheers,

Dave Cooper.

You are right Dave !
that's why I wrote :" Deep Blue from Tynemouth!"
I didn't want to distroy other's reputation!

Cheers Peter!

divetheworld · 29th April 2007, 19:51

To be fair, I do know a lot of people who have purchased at Deep Blue in Tynemouth without anything bad to say about them.

Might I suggest a constructive conversation with the proprietor explaining your grievance.

hope it works out OK.

Brent

***Decodiver*** · 29th April 2007, 20:01

Quote: (Originally Posted by pogesz)

You are right Dave !
that's why I wrote :" Deep Blue from Tynemouth!"
I didn't want to distroy other's reputation!

Cheers Peter!

I saw Peter and thanks, it was more the later posts I was referring to that shortened to Deep Blue.

Cheers,

Dave.

pogesz · 30th April 2007, 21:18

THE STORY is about the ENDING!!!

This morning, I just made a call to Delta P, gave them my details, and when I started to tell my "things", I've got connected to Al Wright, who remembred me from here!
He got contact with the Deep Deep Blue(from Tynemouth),and together they sorted out everything!!!
In half an hour finally I've got my Pins and from that time I'm pretty confident, I'm gonna get the hardware as well(soon!)

To be fair, the reason for that major delay was some technical problem with E-MAIL SERVER between the two company!
One(Delta P) didn't get the order, the Other(Deep Blue) was waiting..., and waiting...!
My call Deep Blue just produced more E-mail to gone "nowhere"!
The lesson is: phone calls between companies can sort out everything!

Thanks this forum and specially Thanks Al Wright!

Cheers Peter!

29th April 2007, 12:54	#11 (permalink)
Sutty Classic Kiss diver Current Rebreather/s: Classic Kiss Other Rebreather/s: Join Date: Jun 2005 Location: Glossop, Derbyshire, UK Posts: 837	Re: Vr3 upgrades & parts? Money charged nothing happend! Well I hope Deep Blue Tynemouth and other outfits read this forum - I know which places I will/won't order stuff from. Poor customer service can hurt a business! __________________ Never forget that life is a finite resource. Last edited by Decodiver : 29th April 2007 at 17:31.
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29th April 2007, 14:47	#12 (permalink)
Nad Rebel to the Bone Current Rebreather/s: Ouroboros Other CCR Other Rebreather/s: Not Bought Yet Inspiration Classic Other CCR Join Date: Mar 2005 Location: Europe Posts: 1,014	Re: Vr3 upgrades & parts? Money charged nothing happend! Quote: (Originally Posted by Sutty) Well I hope Deep Blue Tynemouth and other outfits read this forum - I know which places I will/won't order stuff from. Poor customer service can hurt a business! Well, in general it is too easy to became dealer then those are the results. I know DeltaP organize Workshops for dealers but then...how do you know how serious is a person? In the past (not diving related market) I had some dealers selling some stuffs: no dealers price but a % on the sale volume at the end of the year. No sales no %. Unsatisfied customers no %. That's it. Nad Nad __________________ The Impossible is often the Untried Last edited by Decodiver : 29th April 2007 at 17:30.
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29th April 2007, 17:30	#13 (permalink)
*Decodiver* Administrator Current Rebreather/s: Other CCR Other Rebreather/s: Other CCR Join Date: Jan 2005 Location: Geneva Posts: 2,194	Please note This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site. I have edited posts to show this. Cheers, Dave Cooper. __________________ CCR/OC Trimix Instructor Trainer CCR Training to Mixed Gas in Switzerland, France, UK & Germany on Megalodon/COPIS-Megalodon/KISS/Sport KISS/Ouroboros/rEvo/Inspiration/Evolution/Sentinel www.zerogravitydiving.com Rebreather World Terms & Conditions Last edited by Decodiver : 29th April 2007 at 17:33.
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29th April 2007, 17:39	#14 (permalink)
Sutty Classic Kiss diver Current Rebreather/s: Classic Kiss Other Rebreather/s: Join Date: Jun 2005 Location: Glossop, Derbyshire, UK Posts: 837	Re: Please note Quote: (Originally Posted by Decodiver) This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site. I have edited posts to show this. Cheers, Dave Cooper. Thanks for clarification - would be a real shame for good dealers to be tarred with the same brush just because their name is similar! Neil __________________ Never forget that life is a finite resource.
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29th April 2007, 19:05	#15 (permalink)
pogesz New Member Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Dec 2006 Location: Scotland/ Hungary Posts: 15	Re: Please note Quote: (Originally Posted by Decodiver) This concerns Deep Blue in Tynemouth not the Deep Blue Diving or Deep Blue Tech based in Plymouth and run by Rich Stevenson who is a Sponsor on this site. I have edited posts to show this. Cheers, Dave Cooper. You are right Dave ! that's why I wrote :" Deep Blue from Tynemouth!" I didn't want to distroy other's reputation! Cheers Peter! __________________ ,--> -->
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29th April 2007, 19:51	#16 (permalink)
divetheworld Dive porn pimp Current Rebreather/s: Inspiration Classic Other CCR Other Rebreather/s: Not Bought Yet Inspiration Classic Inspiration Vision Classic Kiss Other CCR Join Date: Mar 2005 Location: Leeds, England Posts: 1,636	Re: Vr3 upgrades & parts? Money charged nothing happend! To be fair, I do know a lot of people who have purchased at Deep Blue in Tynemouth without anything bad to say about them. Might I suggest a constructive conversation with the proprietor explaining your grievance. hope it works out OK. Brent __________________ Attitude and self praise is no reccomendation. Dont try to be a great man, just be a man and let history be the judge of you. *WWW.NARKEDAT90.CO.UK* *http://www.grpservices.com/pursuit/* Supporting Shearwater Research Products in Europe
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29th April 2007, 20:01	#17 (permalink)
*Decodiver* Administrator Current Rebreather/s: Other CCR Other Rebreather/s: Other CCR Join Date: Jan 2005 Location: Geneva Posts: 2,194	Re: Please note Quote: (Originally Posted by pogesz) You are right Dave ! that's why I wrote :" Deep Blue from Tynemouth!" I didn't want to distroy other's reputation! Cheers Peter! I saw Peter and thanks, it was more the later posts I was referring to that shortened to Deep Blue. Cheers, Dave. __________________ CCR/OC Trimix Instructor Trainer CCR Training to Mixed Gas in Switzerland, France, UK & Germany on Megalodon/COPIS-Megalodon/KISS/Sport KISS/Ouroboros/rEvo/Inspiration/Evolution/Sentinel www.zerogravitydiving.com Rebreather World Terms & Conditions
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30th April 2007, 21:18	#18 (permalink)
pogesz New Member Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Dec 2006 Location: Scotland/ Hungary Posts: 15	Re: Vr3 upgrades & parts? Money charged nothing happend! THE STORY is about the ENDING!!! This morning, I just made a call to Delta P, gave them my details, and when I started to tell my "things", I've got connected to Al Wright, who remembred me from here! He got contact with the Deep Deep Blue(from Tynemouth),and together they sorted out everything!!! In half an hour finally I've got my Pins and from that time I'm pretty confident, I'm gonna get the hardware as well(soon!) To be fair, the reason for that major delay was some technical problem with E-MAIL SERVER between the two company! One(Delta P) didn't get the order, the Other(Deep Blue) was waiting..., and waiting...! My call Deep Blue just produced more E-mail to gone "nowhere"! The lesson is: phone calls between companies can sort out everything! Thanks this forum and specially Thanks Al Wright! Cheers Peter! __________________ ,--> -->
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