Oxygen Sensor Replacements

Tecdiverfl · 9th April 2008, 17:12

Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements.

A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell.

I would like to that them for the great customer service.
Regards
Marty

**Dsix36** · 10th April 2008, 00:06

Quote: (Originally Posted by Tecdiverfl)

Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements.

A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell.

I would like to that them for the great customer service.
Regards
Marty

I have also noticed that Fill Express has some outstanding customer service.

You can't go wrong with them (well, except for Lil' Ricky)

swadiver · 10th April 2008, 00:30

i will add my two cents for all those at fill/diverite express. they really take care of their customers.

***jradomski*** · 10th April 2008, 11:30

Quote: (Originally Posted by Tecdiverfl)

Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements.

A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell.

I would like to that them for the great customer service.
Regards
Marty

Marty,

I depends on the type of sensors.. I doubt the mail order company didn't want to deal with you.. Sometime last year teledyne changed the warranty in the US to a direct replacement to/from the customer to so that they get faulty cells more quickly instead of them sitting around and they can do a meaningful analysis..

another reason is that some of the Rebreather manufacturers are buying cells directly instead of through a distributor, and the US distributor (Oxycheq) was getting cells that shouldnt have been sent to him..

***ScubaDadMiami*** · 11th April 2008, 18:52

Quote: (Originally Posted by Dsix36)

. . . well, except for Lil' Ricky . . . .

That's Reverend Lil' Ricky to you.

9th April 2008, 17:12	#1 (permalink)
Tecdiverfl New Member Current Rebreather/s: Optima Other Rebreather/s: Join Date: Oct 2005 Location: Delray Beach, FL Posts: 70	Oxygen Sensor Replacements Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements. A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell. I would like to that them for the great customer service. Regards Marty
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10th April 2008, 00:06	#2 (permalink)
Dsix36 Going Down? Current Rebreather/s: Optima Other Rebreather/s: Join Date: Aug 2007 Location: Deerfield Beach, Florida Posts: 1,059	Re: Oxygen Sensor Replacements Quote: (Originally Posted by Tecdiverfl) Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements. A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell. I would like to that them for the great customer service. Regards Marty I have also noticed that Fill Express has some outstanding customer service. You can't go wrong with them (well, except for Lil' Ricky) __________________ THE MORE THAT I LEARN, THE MORE THAT I STILL NEED TO LEARN!!!!!!
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10th April 2008, 00:30	#3 (permalink)
swadiver Custom Title Allowed! Current Rebreather/s: Optima Other Rebreather/s: Join Date: May 2006 Location: southeast florida Posts: 121	Re: Oxygen Sensor Replacements i will add my two cents for all those at fill/diverite express. they really take care of their customers.
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10th April 2008, 11:30	#4 (permalink)
*jradomski* Moderator Current Rebreather/s: Inspiration Classic Sport Kiss Optima rEvo Other CCR Home Build Other Rebreather/s: Inspiration Vision Evolution Megalodon Classic Kiss rEvo Other CCR Home Build Join Date: Mar 2005 Location: "Da" Bronx Posts: 3,004	Re: Oxygen Sensor Replacements Quote: (Originally Posted by Tecdiverfl) Several months ago I bought 3 Teledyn sensors from well know mail order shop in Florida. One of the sensors was bad right out of the box and one of the others went bad with in 2 weeks. When I called them they said email Teledyn and deal with them on the replacemet. I was kinda pissed as I had recently bought them and they did not want to deal with replacing them. It turns out my sensors were part of a bad batch and they said they would replace them free. Well finally 4 weeks later I received the replacements. A few months back I bought a spare cell from Fill Express. The cell went bad within a few weeks. I brought it back this morning and was given a replacement cell. I would like to that them for the great customer service. Regards Marty Marty, I depends on the type of sensors.. I doubt the mail order company didn't want to deal with you.. Sometime last year teledyne changed the warranty in the US to a direct replacement to/from the customer to so that they get faulty cells more quickly instead of them sitting around and they can do a meaningful analysis.. another reason is that some of the Rebreather manufacturers are buying cells directly instead of through a distributor, and the US distributor (Oxycheq) was getting cells that shouldnt have been sent to him.. __________________ Joe Radomski CCR Trimix Instructor Trainer ANDI Instructor Trainer Director #10 All posts are personal opinions and DO NOT reflect any affiliated agency unless specifically stated.
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11th April 2008, 18:52	#5 (permalink)
*ScubaDadMiami* Moderator Current Rebreather/s: Optima Other Rebreather/s: Join Date: Sep 2005 Location: Florida, USA Posts: 2,132	Re: Oxygen Sensor Replacements Quote: (Originally Posted by Dsix36) . . . well, except for Lil' Ricky . . . . That's Reverend Lil' Ricky to you. __________________ Howard Packer IANTD CCR Instructor Miami Beach, Florida CCRDiveTraining.com
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