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Thread: REVO 5-year servicing...Where do I go?

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  1. #1
    RBW Member techintime is an unknown quantity at this point techintime's Avatar
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    Revo III micro FT RMS

    REVO 5-year servicing...Where do I go?

    Anyone,
    I'm due a 5-year service on my REVO. Where do I get this done?

    Ocean Edge Outfitters pops up on the internet and I remember that they used to be associated with Diveseekers. I have been trying to reach them since last Summer.
    They tout themselves as the only authorized REVO center in North America and Canada but they have no phone number and have not replied to any of the emails I have sent over the last six months. Their hours of operation say "by appointment". Is this company still in business. Who else can do the 5-year service? Does anyone know what the 5-year service entails?

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    You Bend Them We MendThem Mountaingoat is an unknown quantity at this point Mountaingoat's Avatar
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    Revo Hybrid

    Cool Re: REVO 5-year servicing...Where do I go?

    I have been getting my equipment (Revo) serviced by ADDHelium. They make it really easy they can ship you box for your CCR or other dive equipment if needed. Communication is very clear aside from the phone they use an online website allowing for two way communication on specific needs or issues the Technicians.


    I have had no surprises between service support and classes. They lay it all out.


    Hope this helps.
    Last edited by Mountaingoat; 18th January 2019 at 14:52. Reason: miss spelling

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    RBW Member ScubaAl will become famous soon enough ScubaAl will become famous soon enough ScubaAl will become famous soon enough ScubaAl's Avatar
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    Inspiration, rEvo micro

    Re: REVO 5-year servicing...Where do I go?

    I had my 5 year service done by OceanEdge last spring. This was before Oceanedge/Dive Seeker split.

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    RBW Member broncobowsher is on a distinguished road broncobowsher is on a distinguished road broncobowsher's Avatar
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    Re: REVO 5-year servicing...Where do I go?

    I thought there was a new Revo service center in the Northwest?

  5. #5
    Supporting Member Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36's Avatar
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    rEvo

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    Re: REVO 5-year servicing...Where do I go?

    Ocean Edge is the only rEvo service center over here. They are the only ones who can even get certain internal parts too. Even Mares has their hands tied currently. You are forced to use Ocean Edge and take your chances with turnaround time and quality, do it yourself or have a friend that will do it, or cut your losses and buy a unit that is friendlier to get service and parts for.

    Or try waiting it out until the Mares transition is finalized and see what they do about this problem.

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  6. #6
    John H Hanzl johnnyh is an unknown quantity at this point johnnyh's Avatar
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    Re: REVO 5-year servicing...Where do I go?

    Quote Originally Posted by Dsix36  View Original Post
    Ocean Edge is the only rEvo service center over here. They are the only ones who can even get certain internal parts too. Even Mares has their hands tied currently. You are forced to use Ocean Edge and take your chances with turnaround time and quality, do it yourself or have a friend that will do it, or cut your losses and buy a unit that is friendlier to get service and parts for.

    Or try waiting it out until the Mares transition is finalized and see what they do about this problem.

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  7. #7
    Supporting Member Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36 has a reputation beyond repute Dsix36's Avatar
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    Re: REVO 5-year servicing...Where do I go?

    Quote Originally Posted by johnnyh  View Original Post
    Humm - about 50% useful info, 45% snark, and 39% dis. I commend you Don on your percentages!


    Sent from my iPhone using Tapatalk Pro
    So you are saying I give 134% with my posts. Thank you, I try very hard.

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    Quote Originally Posted by kwinter  View Original Post
    I could just be blowing smoke out my butt.
    Quote Originally Posted by kwinter  View Original Post
    And note the wisdom from DSix36
    MY ADVICE AND POSTS ARE WORTH EXACTLY WHAT YOU PAID FOR THEM!!!!!!
    POLITICAL CORRECTNESS IS SO YESTERDAY AND I AM DONE WITH IT!!!!!

  8. #8
    RBW Member JimG is on a distinguished road JimG is on a distinguished road JimG's Avatar
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    Re: REVO 5-year servicing...Where do I go?

    I had my 5 year service done at Ocean Edge a little over a year ago. No problems. I've never had any trouble communicating with them.

    JimG

  9. #9
    RBW Member ECho is on a distinguished road ECho is on a distinguished road ECho's Avatar
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    rEvo Micro FT

    Meg

    Re: REVO 5-year servicing...Where do I go?

    I just had the 5 year service done on my Micro FT, but I happened to be traveling through Belgium... Pieter and the folks at rEvo turned the unit in 2 days! I will say that Jason, at OEO, has responded quickly to my emails, whenever I’ve been in need of spares for my rEvo.

    Just my 2¢...

  10. #10
    RBW Member PaulToz is an unknown quantity at this point PaulToz's Avatar
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    Re: REVO 5-year servicing...Where do I go?

    My rEvo will be 5 years old next year, not sure how (or if) I will deal with the 5-year service. I will echo Echo though, my emails to OEO are responded to quickly and I've had no problems ordering spares from them.

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