How's the Store working for you

iratnl · 29th January 2008, 07:45

Has anyone ordered stuff from the European store in the last month, and if so, was it delivered promptly ?

I made an order 2 weeks ago; the order status is still marked as 'Processing' on the site. I've tried to contact the store via the online Web form twice (no response). Yesterday I sent a PM to Barry Law to get an update - no response as yet.

I'm off on holiday shortly, and could really do with my order

***Beanie*** · 29th January 2008, 07:53

try dropping the store or Barrie a line

Tel:US +19548403892 Fax:US+19543333792
Tel:EU+442071930496 Fax:EU+442077606344
Mobile+353876880628 Skype:barrielaw
Email: barrie@rebreatherworldstore.com

dmo85471 · 29th January 2008, 08:32

Long story but after a lot of emails I did not get what I paid for. ( VR3 Down load kit)

NOT HAPPY David

Nad · 29th January 2008, 09:07

Quote: (Originally Posted by dmo85471)

Long story but after a lot of emails I did not get what I paid for. ( VR3 Down load kit)

NOT HAPPY David

I've got my order quickly and perfectly.
They told me that one of the items wasn't in stock at the moment but then, in few days everything was fine.
I have to say that I had a great service.

Nad

**offpro** · 29th January 2008, 11:35

one week after i placed my order and the status on my order still was "Processing" i sendt a email to Rebreather World Store Europe asking why my order was not shipped... 1-2 day later i got answer from RBW Store that they did not have everything in stock but they expected it in stock within a week..

my order was shipped 8 day later.. now im just waiting on UPS to deliver...

they need to update their wabpage what is in stock or expected it in stock... it shuld not be necessary for the customer to email them and ask why his order is not shipped...

jo_c · 29th January 2008, 11:46

Stuff that was in stock has been delivered pretty rapidly.

Although I enquired via the contact page about some omiswivel parts that aren't listed on the site. Week and a half later, still no reply so I just ordered from Golem Gear instead

G4SSG · 29th January 2008, 16:12

HI
ive ordered 2 items ,a booster and an analyser .
both received within 5 days ..
no problems

martyn

Mark Chase · 30th January 2008, 18:27

I placed an order about six months ago and i am still waiting

I reminded them once then i gave up

ATB

Mark

IKM · 31st January 2008, 00:43

At least you guys have one ....

iratnl · 2nd February 2008, 15:02

My order arrived yesterday. Barry explained that they were waiting for some sensors to arrive, which is fair enough.

It would be nice to have an indication of the number of items left in stock when browsing the store.....I could then look elsewhere if I knew there was no stock, and I needed an item in a hurry.

A small DB tweak, a bit of php, and Bob's yer uncle

29th January 2008, 07:45	#1 (permalink)
iratnl Tekreational Diver Current Rebreather/s: Sport Kiss Other Rebreather/s: Inspiration Classic Join Date: Apr 2006 Location: Eastbourne, UK Posts: 113	How's the Store working for you Has anyone ordered stuff from the European store in the last month, and if so, was it delivered promptly ? I made an order 2 weeks ago; the order status is still marked as 'Processing' on the site. I've tried to contact the store via the online Web form twice (no response). Yesterday I sent a PM to Barry Law to get an update - no response as yet. I'm off on holiday shortly, and could really do with my order
(Offline)

29th January 2008, 07:53	#2 (permalink)
*Beanie* Politeness officer Current Rebreather/s: Inspiration Classic Other Rebreather/s: Inspiration Vision Join Date: Jan 2005 Location: In da house! yeah baby! Posts: 3,163	Re: How's the Store working for you try dropping the store or Barrie a line Tel:US +19548403892 Fax:US+19543333792 Tel:EU+442071930496 Fax:EU+442077606344 Mobile+353876880628 Skype:barrielaw Email: barrie@rebreatherworldstore.com __________________ Beanie Gallery Admin & Library Assistant. www.outlawdivers.org.uk www.beandiving.co.uk www.beanengineering.co.uk www.divelife.co.uk
(Offline)

29th January 2008, 08:32	#3 (permalink)
dmo85471 New Member Current Rebreather/s: Dolphin Other Rebreather/s: Dolphin Join Date: Oct 2005 Location: australia Posts: 51	Re: How's the Store working for you Long story but after a lot of emails I did not get what I paid for. ( VR3 Down load kit) NOT HAPPY David
(Offline)

29th January 2008, 09:07	#4 (permalink)
Nad Rebel to the Bone Current Rebreather/s: Ouroboros Other Rebreather/s: Not Bought Yet Inspiration Classic Join Date: Mar 2005 Location: Europe Posts: 941	Re: How's the Store working for you Quote: (Originally Posted by dmo85471) Long story but after a lot of emails I did not get what I paid for. ( VR3 Down load kit) NOT HAPPY David I've got my order quickly and perfectly. They told me that one of the items wasn't in stock at the moment but then, in few days everything was fine. I have to say that I had a great service. Nad __________________ The Impossible is often the Untried
(Offline)

29th January 2008, 11:35	#5 (permalink)
offpro Supporting Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Dec 2006 Location: tromsø, norway Posts: 71	Re: How's the Store working for you one week after i placed my order and the status on my order still was "Processing" i sendt a email to Rebreather World Store Europe asking why my order was not shipped... 1-2 day later i got answer from RBW Store that they did not have everything in stock but they expected it in stock within a week.. my order was shipped 8 day later.. now im just waiting on UPS to deliver... they need to update their wabpage what is in stock or expected it in stock... it shuld not be necessary for the customer to email them and ask why his order is not shipped...
(Online)

29th January 2008, 11:46	#6 (permalink)
jo_c Custom Title Allowed! Current Rebreather/s: Megalodon Other Rebreather/s: Inspiration Classic Join Date: Jun 2006 Location: Hants, UK Posts: 140	Re: How's the Store working for you Stuff that was in stock has been delivered pretty rapidly. Although I enquired via the contact page about some omiswivel parts that aren't listed on the site. Week and a half later, still no reply so I just ordered from Golem Gear instead
(Online)

29th January 2008, 16:12	#7 (permalink)
G4SSG New Member Current Rebreather/s: Ouroboros Home Build Other Rebreather/s: Inspiration Classic Megalodon Home Build Join Date: Dec 2005 Location: UK...Midlands Posts: 57	Re: How's the Store working for you HI ive ordered 2 items ,a booster and an analyser . both received within 5 days .. no problems martyn
(Online)

30th January 2008, 18:27	#8 (permalink)
Mark Chase I go down for ages Current Rebreather/s: Classic Kiss Other Rebreather/s: Inspiration Classic Join Date: Jan 2005 Location: Kent Posts: 2,470	Re: How's the Store working for you I placed an order about six months ago and i am still waiting I reminded them once then i gave up ATB Mark __________________ Is it supposed to make that noise ? I took my unit to the dive shop and demanded they bolt on every thing that would fit. Join my elite diving teem and get a Tshirt "Doing It Chasey"Hammerhead Eccr Advanced Diving System
(Offline)

31st January 2008, 00:43	#9 (permalink)
IKM New Member Current Rebreather/s: Classic Kiss Other Rebreather/s: Inspiration Classic Join Date: Jan 2006 Location: Western Australia Posts: 48	Re: How's the Store working for you At least you guys have one .... __________________ ~~~~~~~~~~~~~~~~~~~~~~~ It tastes like air ....
(Offline)

2nd February 2008, 15:02	#10 (permalink)
iratnl Tekreational Diver Current Rebreather/s: Sport Kiss Other Rebreather/s: Inspiration Classic Join Date: Apr 2006 Location: Eastbourne, UK Posts: 113	Re: How's the Store working for you My order arrived yesterday. Barry explained that they were waiting for some sensors to arrive, which is fair enough. It would be nice to have an indication of the number of items left in stock when browsing the store.....I could then look elsewhere if I knew there was no stock, and I needed an item in a hurry. A small DB tweak, a bit of php, and Bob's yer uncle
(Offline)

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