AII Sensors

Barrie Law · 17th November 2007, 11:21

Dear Customer,

We have been informed that AII has had some issues with the construction of recent sensors as a result of changing their manufacturing process. The AII part numbers that are affected are:

PSR 11-39-MD
PSR 11-39-APD
PSR 11-39-JD

AII inform us that not every sensor they have manufactured is affected, they tell us the change they made in the manufacturing process can cause the sensors to fail early.

However we believe that it is much better to be safe and would like to offer you a free replacement for any AII sensors that you have purchased from the Rebreather World Store.

Please email us at orders@rebreatherworldstore.com with your order number and where you would like your replacement sensors delivered and we will get replacements sent out to you free of charge as soon as our replacement batches arrive in stock.

Regards

Rebreather World Store

Bobnob · 17th November 2007, 13:28

can i ask when you first know about this , please

Barrie Law · 17th November 2007, 14:58

Quote: (Originally Posted by Bobnob)

can i ask when you first know about this , please

Not sure what you are trying to imply here. However Friday we picked up the email off AII that informed us that there might be faulty sensors in the batch we had ordered and that they would replace them and asked if we could send back the faulty sensors. We then put in place the logistics of how we could make this happen. The best thing to do was just to replace all the sensors we had sold regardless of if they were faulty or not and whether or not people could send back any faulty sensors. So we emailed all our customers with the above message. We also placed this message on Rebreather World which is what you see above.

Gobfish1 · 17th November 2007, 15:27

I don't think bob was implying a thing , looks like he just asked a question

With you selling the IA cell's , i would think if' your getting call's from you customers
saying my sensors are faulty , you may have had some inkling that maybe,
there was a bad batch made,
after all its not the first time we have seen a bad batch of cell out in the world is it ,

im not implying ,
im just asking ,

jiseson · 17th November 2007, 16:25

DR has sent out same message re their sensors

Barrie Law · 17th November 2007, 23:37

The fact is we have had very few Sensor returns to date and we had no reason to suspect anything was amiss. I hope to have more information from AII in the near future but for now I feel we are being prudent by offering replacement sensors to all our customers.

We have been discussing the future methods of testing Sensors since the Cell Checker was released and some threads about that are here on Rebreather World but that was more along the lines of how best to employ the Cell Checker rather than any issues with the AII Sensors.

Gobfish1 · 17th November 2007, 23:52

Quote: (Originally Posted by Barrie Law)

The fact is we have had very few Sensor returns to date and we had no reason to suspect anything was amiss. I hope to have more information from AII in the near future but for now I feel we are being prudent by offering replacement sensors to all our customers.

We have been discussing the future methods of testing Sensors since the Cell Checker was released and some threads about that are here on Rebreather World but that was more along the lines of how best to employ the Cell Checker rather than any issues with the AII Sensors.

ok thanks Barrie , that all i wanted to know ,

narked at 90 · 18th November 2007, 10:13

It is very hard to judge if there is bad cells going around unless you have a big enough sample size, i talked to APD about this and they return 30% of there cells to teledyne
so a few cells coming back in normal, only the manufacture is likely to spot a trend in returned cells.
that said we contacted Aii about a possible problem with some cells a few weeks ago after we had a number fail on us, these cells where brought from ccr sense but we dealt with Aii directly,
Aii have had a cell checker from us and has ordered a special one,
personally i think everyone involved has done the right thing and in a timely manner after a problem was detected.
i don't know when Aii decided there was a problem that needed a recall but after this problem has been sorted i will still support them, as a problem like this has happened to other cell manufactures as well.
kind regards john routley

Mark Chase · 18th November 2007, 10:18

Quote: (Originally Posted by Barrie Law)

Dear Customer,

We have been informed that AII has had some issues with the construction of recent sensors as a result of changing their manufacturing process. The AII part numbers that are affected are:

PSR 11-39-MD
PSR 11-39-APD
PSR 11-39-JD

AII inform us that not every sensor they have manufactured is affected, they tell us the change they made in the manufacturing process can cause the sensors to fail early.

However we believe that it is much better to be safe and would like to offer you a free replacement for any AII sensors that you have purchased from the Rebreather World Store.

Please email us at orders@rebreatherworldstore.com with your order number and where you would like your replacement sensors delivered and we will get replacements sent out to you free of charge as soon as our replacement batches arrive in stock.

Regards

Rebreather World Store

Thanks Barry.

Forgive me if I was harsh in the other thread I reacted quite angraly to the initial information but I have calmed down now.

ATB

Mark

Barrie Law · 18th November 2007, 20:40

Quote: (Originally Posted by Mark Chase)

Thanks Barry.

Forgive me if I was harsh in the other thread I reacted quite angraly to the initial information but I have calmed down now.

ATB

Mark

Hi Mark,

I did not pick up that you had been harsh from the other thread I just picked up a deep sense of concern from everyone that a piece of equipment we rely on during our dives could be faulty from day one.

As John Routley has mentioned in his previous post 30% of sensors can be returns and I think this move from AII is a further step in a seed change with the approach we all take to Sensors that are used for diving and I think the fact that John's Cell Checker is being picked up by manufacturers will drive the failure rate and number of returns with new sensors down.

So yes, change can be a bit scary but if it leads to better Sensor checking along the line and also encourages all divers to double check equipment and better understand it then it is worth the effort and although AII did not spend the time to sugar coat the announcement I still applaud them for tackling it straight on and up front.

17th November 2007, 11:21	#1 (permalink)
Barrie Law RebreatherWorld Sponsor Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Jun 2005 Location: Ireland Posts: 726	AII Sensors Dear Customer, We have been informed that AII has had some issues with the construction of recent sensors as a result of changing their manufacturing process. The AII part numbers that are affected are: PSR 11-39-MD PSR 11-39-APD PSR 11-39-JD AII inform us that not every sensor they have manufactured is affected, they tell us the change they made in the manufacturing process can cause the sensors to fail early. However we believe that it is much better to be safe and would like to offer you a free replacement for any AII sensors that you have purchased from the Rebreather World Store. Please email us at orders@rebreatherworldstore.com with your order number and where you would like your replacement sensors delivered and we will get replacements sent out to you free of charge as soon as our replacement batches arrive in stock. Regards Rebreather World Store
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17th November 2007, 13:28	#2 (permalink)
Bobnob Sock Puppet banned - gobfish1 back Current Rebreather/s: Inspiration Classic Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Join Date: Oct 2007 Location: south of north Posts: 32	Re: AII Sensors can i ask when you first know about this , please
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17th November 2007, 14:58	#3 (permalink)
Barrie Law RebreatherWorld Sponsor Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Jun 2005 Location: Ireland Posts: 726	Re: AII Sensors Quote: (Originally Posted by Bobnob) can i ask when you first know about this , please Not sure what you are trying to imply here. However Friday we picked up the email off AII that informed us that there might be faulty sensors in the batch we had ordered and that they would replace them and asked if we could send back the faulty sensors. We then put in place the logistics of how we could make this happen. The best thing to do was just to replace all the sensors we had sold regardless of if they were faulty or not and whether or not people could send back any faulty sensors. So we emailed all our customers with the above message. We also placed this message on Rebreather World which is what you see above. __________________ Barrie Law Rebreather World Store Supplying the Rebreather World Tel:US +19548403892 Fax:US+19543333792 Tel:EU+442071930496 Fax:EU+442077606344 Mobile+353876880628 Skype:barrielaw Email: barrie@rebreatherworldstore.com
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17th November 2007, 15:27	#4 (permalink)
Gobfish1 Custom Title Allowed! Current Rebreather/s: Inspiration Classic Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Join Date: Apr 2005 Location: Manchester UK Posts: 352	Re: AII Sensors I don't think bob was implying a thing , looks like he just asked a question With you selling the IA cell's , i would think if' your getting call's from you customers saying my sensors are faulty , you may have had some inkling that maybe, there was a bad batch made, after all its not the first time we have seen a bad batch of cell out in the world is it , im not implying , im just asking , __________________ Steve G Apparently not the only gay diver in the village http://drinkingliberally.org/blogs/o...nzee-glock.gif http://www.scubatunes.com/audio/vol01/mp3/HiTech.mp3
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17th November 2007, 16:25	#5 (permalink)
jiseson DSIX/O2PTIMA Current Rebreather/s: Optima Other Rebreather/s: Join Date: Jun 2006 Location: long island,ny Posts: 432	Re: AII Sensors DR has sent out same message re their sensors __________________ *Jonathan D Iseson*
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17th November 2007, 23:37	#6 (permalink)
Barrie Law RebreatherWorld Sponsor Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Jun 2005 Location: Ireland Posts: 726	Re: AII Sensors The fact is we have had very few Sensor returns to date and we had no reason to suspect anything was amiss. I hope to have more information from AII in the near future but for now I feel we are being prudent by offering replacement sensors to all our customers. We have been discussing the future methods of testing Sensors since the Cell Checker was released and some threads about that are here on Rebreather World but that was more along the lines of how best to employ the Cell Checker rather than any issues with the AII Sensors. __________________ Barrie Law Rebreather World Store Supplying the Rebreather World Tel:US +19548403892 Fax:US+19543333792 Tel:EU+442071930496 Fax:EU+442077606344 Mobile+353876880628 Skype:barrielaw Email: barrie@rebreatherworldstore.com
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17th November 2007, 23:52	#7 (permalink)
Gobfish1 Custom Title Allowed! Current Rebreather/s: Inspiration Classic Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Join Date: Apr 2005 Location: Manchester UK Posts: 352	Re: AII Sensors Quote: (Originally Posted by Barrie Law) The fact is we have had very few Sensor returns to date and we had no reason to suspect anything was amiss. I hope to have more information from AII in the near future but for now I feel we are being prudent by offering replacement sensors to all our customers. We have been discussing the future methods of testing Sensors since the Cell Checker was released and some threads about that are here on Rebreather World but that was more along the lines of how best to employ the Cell Checker rather than any issues with the AII Sensors. ok thanks Barrie , that all i wanted to know , __________________ Steve G Apparently not the only gay diver in the village http://drinkingliberally.org/blogs/o...nzee-glock.gif http://www.scubatunes.com/audio/vol01/mp3/HiTech.mp3
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18th November 2007, 10:13	#8 (permalink)
narked at 90 In my own little world Current Rebreather/s: Inspiration Classic Other CCR Dolphin Home Build Other Rebreather/s: Not Bought Yet Inspiration Classic Classic Kiss Other CCR Dolphin Home Build Join Date: Feb 2005 Location: middlands uk Posts: 992	Re: AII Sensors It is very hard to judge if there is bad cells going around unless you have a big enough sample size, i talked to APD about this and they return 30% of there cells to teledyne so a few cells coming back in normal, only the manufacture is likely to spot a trend in returned cells. that said we contacted Aii about a possible problem with some cells a few weeks ago after we had a number fail on us, these cells where brought from ccr sense but we dealt with Aii directly, Aii have had a cell checker from us and has ordered a special one, personally i think everyone involved has done the right thing and in a timely manner after a problem was detected. i don't know when Aii decided there was a problem that needed a recall but after this problem has been sorted i will still support them, as a problem like this has happened to other cell manufactures as well. kind regards john routley __________________ CHECK OUT OUR INTERWEBS FOR CUSTOM REBREATHER UPGRADES *WWW.NARKEDAT90.CO.UK* *WWW.GRPSERVICES.COM*
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18th November 2007, 10:18	#9 (permalink)
Mark Chase I go down for ages Current Rebreather/s: Classic Kiss Other Rebreather/s: Inspiration Classic Join Date: Jan 2005 Location: Kent Posts: 2,417	Re: AII Sensors Quote: (Originally Posted by Barrie Law) Dear Customer, We have been informed that AII has had some issues with the construction of recent sensors as a result of changing their manufacturing process. The AII part numbers that are affected are: PSR 11-39-MD PSR 11-39-APD PSR 11-39-JD AII inform us that not every sensor they have manufactured is affected, they tell us the change they made in the manufacturing process can cause the sensors to fail early. However we believe that it is much better to be safe and would like to offer you a free replacement for any AII sensors that you have purchased from the Rebreather World Store. Please email us at orders@rebreatherworldstore.com with your order number and where you would like your replacement sensors delivered and we will get replacements sent out to you free of charge as soon as our replacement batches arrive in stock. Regards Rebreather World Store Thanks Barry. Forgive me if I was harsh in the other thread I reacted quite angraly to the initial information but I have calmed down now. ATB Mark __________________ Is it supposed to make that noise ? I took my unit to the dive shop and demanded they bolt on every thing that would fit. Join my elite diving teem and get a Tshirt "Doing It Chasey"Hammerhead Eccr Advanced Diving System
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18th November 2007, 20:40	#10 (permalink)
Barrie Law RebreatherWorld Sponsor Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Jun 2005 Location: Ireland Posts: 726	Re: AII Sensors Quote: (Originally Posted by Mark Chase) Thanks Barry. Forgive me if I was harsh in the other thread I reacted quite angraly to the initial information but I have calmed down now. ATB Mark Hi Mark, I did not pick up that you had been harsh from the other thread I just picked up a deep sense of concern from everyone that a piece of equipment we rely on during our dives could be faulty from day one. As John Routley has mentioned in his previous post 30% of sensors can be returns and I think this move from AII is a further step in a seed change with the approach we all take to Sensors that are used for diving and I think the fact that John's Cell Checker is being picked up by manufacturers will drive the failure rate and number of returns with new sensors down. So yes, change can be a bit scary but if it leads to better Sensor checking along the line and also encourages all divers to double check equipment and better understand it then it is worth the effort and although AII did not spend the time to sugar coat the announcement I still applaud them for tackling it straight on and up front. __________________ Barrie Law Rebreather World Store Supplying the Rebreather World Tel:US +19548403892 Fax:US+19543333792 Tel:EU+442071930496 Fax:EU+442077606344 Mobile+353876880628 Skype:barrielaw Email: barrie@rebreatherworldstore.com
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