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Old 6th August 2008, 08:36   #1 (permalink)
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Top stuff:-

As the title says, Top stuff AP diving

My vision inspo developed a fault on the LCD screen whilst away diving in Shetland a few weeks ago. Basicly the screen had lines missing on the dispaly, but day to day differnet lines were missing with no consitancy eg. 1 day 3 lines, next day 8 lines then possibly the next day no lines missing and so on.

It did not affect the running of the unit it just made the display hard to read at times. i contacted AP about the problem when i got home and sent the head in to them to fix. Thinking oh well this is gonna be expensive £££ and was a bit miffed as it was nothing i had done that caused it, to my surpirse i got a phone call from the factory saying that they will replace the screen pod and middle button (which always was sticky) FOC and under warrenty, i would just have to pay for a head service as my unit was nearly 3 years old and had never been back for a service in that time.

So all in all top stuff AP, i payed £35 for a head service (which i did need/ and was going to do at the end of the season anyway) and had my faulty handset pod replaced on a 3 yr old unit free of charge with a quick turn around as i am diving this weekend.

I know some people slag AP off, but i tell you what it's things like this that confirm to me that the support from AP is the best out there. And i deffo made the right descion in buying a inspiration rebreather.




ATB
Gareth
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Old 6th August 2008, 08:58   #2 (permalink)
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Re: Top stuff:-

Quote: (Originally Posted by Depth-junkie) View Original Post
As the title says, Top stuff AP diving

My vision inspo developed a fault on the LCD screen whilst away diving in Shetland a few weeks ago. Basicly the screen had lines missing on the dispaly, but day to day differnet lines were missing with no consitancy eg. 1 day 3 lines, next day 8 lines then possibly the next day no lines missing and so on.

It did not affect the running of the unit it just made the display hard to read at times. i contacted AP about the problem when i got home and sent the head in to them to fix. Thinking oh well this is gonna be expensive £££ and was a bit miffed as it was nothing i had done that caused it, to my surpirse i got a phone call from the factory saying that they will replace the screen pod and middle button (which always was sticky) FOC and under warrenty, i would just have to pay for a head service as my unit was nearly 3 years old and had never been back for a service in that time.

So all in all top stuff AP, i payed £35 for a head service (which i did need/ and was going to do at the end of the season anyway) and had my faulty handset pod replaced on a 3 yr old unit free of charge with a quick turn around as i am diving this weekend.

I know some people slag AP off, but i tell you what it's things like this that confirm to me that the support from AP is the best out there. And i deffo made the right descion in buying a inspiration rebreather.




ATB
Gareth
i will let you know how i get on with my flashing vision screen after this weekends diving

did you have any luck with your not so dry dry suit?

ada
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Old 6th August 2008, 09:11   #3 (permalink)
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Re: Top stuff:-

Quote: (Originally Posted by ccr_ada) View Original Post
i will let you know how i get on with my flashing vision screen after this weekends diving

did you have any luck with your not so dry dry suit?

ada
My not so dry suit went back to Hydrotech DUI uk, they found a leak on the right wrist seal (not like some who had £20 notes of me in Orkney)

they have replaced the wrist seals with some nice new neo ones for me, should have it back 2 morro ready for the weekend weather permitting)

My LDS ****ed the wrist seals up he installed big time hence the leak.



Gaz
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