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Rebel XT (350D) Housing Help



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Old 23rd June 2006, 18:10   #1 (permalink)
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Rebel XT (350D) Housing Help

I have had on order with Ikelite a housing for over a month and have yet to receive it. I placed the order through my lds and we were informed at that time that they were waiting for a part for the housing to come in but otherwise they had everything in stock (housing, dome, spares kit, and ds-125 kit) and that once they got the part in they would ship it immediately, they would not give a date as to when it would come it. I was more than happy to wait a little while as I was looking forward to using the e-ttl as I know I stink with flashes on land, so underwater it will probably get real ugly.

This week the story from Ikelite is that they have the housing together but are now out of the ds-125 strokes and are not sure when they will get them back in so they are waiting on that now. Again they will not give an eta. After waiting a month I am pretty annoyed with their customer service. They are unwilling to help at all with the situation (I inquired about giving me a deal on the new ds-200 or anything of the sort). The best they have come up with is that they are willing to ship the housing now and whenever they get a strobe they will send that along, without an eta. I feel this is unsatisfactory.

All that for this: What are your recommendations for a Canon 350d (rebel xt) housing?

Colin

P.S. Sorry but I needed to vent.
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Old 23rd June 2006, 22:00   #2 (permalink)
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Re: Rebel XT (350D) Housing Help

Who are you dealing with? If it's Duane he has a reputation of being less than helpful from time to time.

Try dealing with Ike direct ike@ikelite.com or posting at WetPixel.com which Ike inhabits.

I guess to be entirely fair to them, if they genuinely don't know when the parts are going to arrive they really can't tell you.
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