HH HUD Issues

swadiver · 2nd April 2008, 22:07

thanks for all the input kevin, i will send you the head and electronics straight away

***ScubaDadMiami*** · 3rd April 2008, 02:49

Note the great service and response from Juergensen. Way to go!

swadiver · 6th May 2008, 22:44

well got my head/hud back from jurgensen and have made some dives with it they were unable to duplicate the problem because it was operator error. i had been inadvertently been going to "set stack time " instead of "reset stack time" on the secondary handset. as soon as you execute this function, the led will freeze in whatever spot it is in. in other words if the the led is on, it freezes on, if it is off, it stays off. we tried this on at least four other optima hammerheads and they all did it. my bad.

so, the hud is working fine now that yours truly has corrected the error of his ways. kudos to jurgensen for the quick turn around

jkaterenchuk · 6th May 2008, 23:27

Quote: (Originally Posted by swadiver)

well got my head/hud back from jurgensen and have made some dives with it they were unable to duplicate the problem because it was operator error. i had been inadvertently been going to "set stack time " instead of "reset stack time" on the secondary handset. as soon as you execute this function, the led will freeze in whatever spot it is in. in other words if the the led is on, it freezes on, if it is off, it stays off. we tried this on at least four other optima hammerheads and they all did it. my bad.

so, the hud is working fine now that yours truly has corrected the error of his ways. kudos to jurgensen for the quick turn around

I looked back at your original post to try to figure out what the initial problem was and how the fix relates to it but I am having difficulty understanding. Could you please explain?

Are you now saying you cannot set the stack timer only reset it?

John

***jradomski*** · 7th May 2008, 02:13

Quote: (Originally Posted by jkaterenchuk)

I looked back at your original post to try to figure out what the initial problem was and how the fix relates to it but I am having difficulty understanding. Could you please explain?

Are you now saying you cannot set the stack timer only reset it?

John

there is a software bug.. Set stack time locks the DIVA status.. I don't remember if it clears after going to sleep then coming out of sleep but it definately resets with the battery removed..

workaround use the reset stack time as it was meant to.. The set stack time normally only needs to be set once (since they usually start with a new fill)and then forget about it. The only use I could see for using set stack time more than once is for optima divers that are pulling and saving cartridges for later use, which it has limited value as the increments are every 60 minutes.. Set stack time is usually thought of as set it and forget it.. Probably why it took so long for the bug to become evident.

This is part of the bug with the test stack time option, both are being fixed for the next release...

heyydude · 7th May 2008, 03:04

I'll be on this tomorrow.

We'll test internally, and if it's a bug, as Joe suggests, we'll get it fixed.

We're in the process of adding a couple new features which were requested by Joe (thanks again) and Lamar.

Kevin Juergensen
Juergensen Marine, Inc.

Christoph · 7th May 2008, 08:06

Quote: (Originally Posted by heyydude)

I'll be on this tomorrow.

We'll test internally, and if it's a bug, as Joe suggests, we'll get it fixed.

We're in the process of adding a couple new features which were requested by Joe (thanks again) and Lamar.

Good to read, could you tell us about those new features, please?
I sent you a private message about that DIVA behaviour after my course, it could be reproduced on both of our new HH units and cleared after the handsets went to sleep.
Its no big deal, but if I wanted those updates, would I have to send the head back to you or will there be an European place for maintenance, too?

jiseson · 9th May 2008, 23:41

just received my new hud/diva (old one only worked underwater). at first it did n't work either-but i tightened the part on the head cap too and presto!

vincnt moore · 10th May 2008, 02:56

Kevens service is super..
Problem with secondary hand set not turning off, shipped out and fixed, returned in 2 weeks. Super service couldnt ask for more personalization on the problem either, no attitude on phone, just good service.

2nd April 2008, 22:07	#11 (permalink)
swadiver Custom Title Allowed! Current Rebreather/s: Optima Other Rebreather/s: Join Date: May 2006 Location: southeast florida Posts: 121	Re: HH HUD Issues thanks for all the input kevin, i will send you the head and electronics straight away
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3rd April 2008, 02:49	#12 (permalink)
*ScubaDadMiami* Moderator Current Rebreather/s: Optima Other Rebreather/s: Join Date: Sep 2005 Location: Florida, USA Posts: 2,132	Re: HH HUD Issues Note the great service and response from Juergensen. Way to go! __________________ Howard Packer IANTD CCR Instructor Miami Beach, Florida CCRDiveTraining.com
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6th May 2008, 22:44	#13 (permalink)
swadiver Custom Title Allowed! Current Rebreather/s: Optima Other Rebreather/s: Join Date: May 2006 Location: southeast florida Posts: 121	Re: HH HUD Issues well got my head/hud back from jurgensen and have made some dives with it they were unable to duplicate the problem because it was operator error. i had been inadvertently been going to "set stack time " instead of "reset stack time" on the secondary handset. as soon as you execute this function, the led will freeze in whatever spot it is in. in other words if the the led is on, it freezes on, if it is off, it stays off. we tried this on at least four other optima hammerheads and they all did it. my bad. so, the hud is working fine now that yours truly has corrected the error of his ways. kudos to jurgensen for the quick turn around
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6th May 2008, 23:27	#14 (permalink)
jkaterenchuk . Current Rebreather/s: Inspiration Classic Megalodon Classic Kiss Other Rebreather/s: Join Date: May 2006 Location: Lititz, PA Posts: 827	Re: HH HUD Issues Quote: (Originally Posted by swadiver) well got my head/hud back from jurgensen and have made some dives with it they were unable to duplicate the problem because it was operator error. i had been inadvertently been going to "set stack time " instead of "reset stack time" on the secondary handset. as soon as you execute this function, the led will freeze in whatever spot it is in. in other words if the the led is on, it freezes on, if it is off, it stays off. we tried this on at least four other optima hammerheads and they all did it. my bad. so, the hud is working fine now that yours truly has corrected the error of his ways. kudos to jurgensen for the quick turn around I looked back at your original post to try to figure out what the initial problem was and how the fix relates to it but I am having difficulty understanding. Could you please explain? Are you now saying you cannot set the stack timer only reset it? John Last edited by jkaterenchuk : 6th May 2008 at 23:29.
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7th May 2008, 02:13	#15 (permalink)
*jradomski* Moderator Current Rebreather/s: Inspiration Classic Sport Kiss Optima rEvo Other CCR Home Build Other Rebreather/s: Inspiration Vision Evolution Megalodon Classic Kiss rEvo Other CCR Home Build Join Date: Mar 2005 Location: "Da" Bronx Posts: 3,005	Re: HH HUD Issues Quote: (Originally Posted by jkaterenchuk) I looked back at your original post to try to figure out what the initial problem was and how the fix relates to it but I am having difficulty understanding. Could you please explain? Are you now saying you cannot set the stack timer only reset it? John there is a software bug.. Set stack time locks the DIVA status.. I don't remember if it clears after going to sleep then coming out of sleep but it definately resets with the battery removed.. workaround use the reset stack time as it was meant to.. The set stack time normally only needs to be set once (since they usually start with a new fill)and then forget about it. The only use I could see for using set stack time more than once is for optima divers that are pulling and saving cartridges for later use, which it has limited value as the increments are every 60 minutes.. Set stack time is usually thought of as set it and forget it.. Probably why it took so long for the bug to become evident. This is part of the bug with the test stack time option, both are being fixed for the next release... __________________ Joe Radomski CCR Trimix Instructor Trainer ANDI Instructor Trainer Director #10 All posts are personal opinions and DO NOT reflect any affiliated agency unless specifically stated.
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7th May 2008, 03:04	#16 (permalink)
heyydude King of the Geeks Current Rebreather/s: MK 15.X Optima Other CCR Other Rebreather/s: Other CCR Join Date: May 2005 Location: Addison, Pennsylvania Posts: 358	Re: HH HUD Issues I'll be on this tomorrow. We'll test internally, and if it's a bug, as Joe suggests, we'll get it fixed. We're in the process of adding a couple new features which were requested by Joe (thanks again) and Lamar. Kevin Juergensen Juergensen Marine, Inc.
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7th May 2008, 08:06	#17 (permalink)
Christoph HH newbie Current Rebreather/s: Other CCR Other Rebreather/s: Other CCR Join Date: Oct 2007 Location: Steyr, Austria Posts: 99	Re: HH HUD Issues Quote: (Originally Posted by heyydude) I'll be on this tomorrow. We'll test internally, and if it's a bug, as Joe suggests, we'll get it fixed. We're in the process of adding a couple new features which were requested by Joe (thanks again) and Lamar. Good to read, could you tell us about those new features, please? I sent you a private message about that DIVA behaviour after my course, it could be reproduced on both of our new HH units and cleared after the handsets went to sleep. Its no big deal, but if I wanted those updates, would I have to send the head back to you or will there be an European place for maintenance, too? __________________ Cheers, Chris When my basement became full, I believed to have enough divegear. Truth is, I had to get another basement. http://www.sharkforce.at
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9th May 2008, 23:41	#18 (permalink)
jiseson DSIX/O2PTIMA Current Rebreather/s: Optima Other Rebreather/s: Join Date: Jun 2006 Location: long island,ny Posts: 560	Re: HH HUD Issues just received my new hud/diva (old one only worked underwater). at first it did n't work either-but i tightened the part on the head cap too and presto! __________________ *Jonathan D Iseson*
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10th May 2008, 02:56	#19 (permalink)
vincnt moore New Member Current Rebreather/s: Other CCR Other Rebreather/s: Other CCR Join Date: Apr 2007 Location: Philadelphia Pa. Posts: 59	Re: HH HUD Issues Kevens service is super.. Problem with secondary hand set not turning off, shipped out and fixed, returned in 2 weeks. Super service couldnt ask for more personalization on the problem either, no attitude on phone, just good service.
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