problem with my new meg

dodelineur · 8th February 2007, 18:51

Just had some emails from Leon, very quick reply.
He told me to try to rotate the button, and since it doesn't work, he told me to try to change it.
I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping.

I will let you know...thanks andy for the picture.
any reference for the correct key? any specific procedure to follow to dismantle the handset cover?

scu8astu · 8th February 2007, 19:12

Quote: (Originally Posted by dodelineur)

Just had some emails from Leon, very quick reply.
He told me to try to rotate the button, and since it doesn't work, he told me to try to change it.
I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping.

I will let you know...thanks andy for the picture.
any reference for the correct key? any specific procedure to follow to dismantle the handset cover?

i'm still in a state of shock that you got a e-mail reply that quick from leon

stu

AndyMumford · 8th February 2007, 19:12

The allen key size is going 3/16 I think, as far as tork goes as long as the retainer is flush with the body it will be fine and hand tight.

Quote: (Originally Posted by dodelineur)

Just had some emails from Leon, very quick reply.
He told me to try to rotate the button, and since it doesn't work, he told me to try to change it.
I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping.

I will let you know...thanks andy for the picture.
any reference for the correct key? any specific procedure to follow to dismantle the handset cover?

Gilles · 8th February 2007, 21:35

You and I are perhaps the 2 in the 500 units or so delivered with a defect.
I had exactly the same problem (some 18 months ago) and was due to a broken conductor.

The ISC guys will take this very seriously. This (the malfunction) has been the only disappointment I have ever experienced.

RonMicjan · 13th February 2007, 23:39

dont take the face plate off the handset, only the top cover around the buttons, the screws are a allen or hex head. There are no user servicable parts inside the handset, you dont want to break that seal. the buttons have no seal they act magnetically through the plastic.

dodelineur · 14th February 2007, 12:01

thanks Ron,

yes I realized that I didn't have to unscrew the handset plastic face with Andy's picture and when he gave me a standard allen key size, since the cover is fixed by star shape screws.
Anyway, the problem is not coming from the button, but from the inside of the handset, Leon told me it is probably the magnetic reed switch.
The head is already on its way the be repaired.
I must say that Leon provide me a great service, he is making what could be possible to repair it asap.
I will let you know when I will have the final report.

Johnny

***jradomski*** · 14th February 2007, 13:53

Quote: (Originally Posted by dodelineur)

thanks Ron,

yes I realized that I didn't have to unscrew the handset plastic face with Andy's picture and when he gave me a standard allen key size, since the cover is fixed by star shape screws.
Anyway, the problem is not coming from the button, but from the inside of the handset, Leon told me it is probably the magnetic reed switch.
The head is already on its way the be repaired.
I must say that Leon provide me a great service, he is making what could be possible to repair it asap.
I will let you know when I will have the final report.

Johnny

The reed switch is a good guess.. They are glass and can be damaged by excessive g-force during transport.. Its not something common but it can happen..

lbihler · 15th February 2007, 06:09

Quote: (Originally Posted by scu8astu)

i'm still in a state of shock that you got a e-mail reply that quick from leon

stu

Leon is apparently getting quite good at that at the moment, I sent him a mail for calibration kit and connectors order, got a reply next day ...
telling me an invoice would come in quick .... that was a few days ago

Meanwhile everybody knows Call to call ISC if you're in a hurry, not write

dodelineur · 10th March 2007, 06:46

the saga of my meg have a new chapter:

I just recieved my head from repair (it was the magnetic reed switch in the primary handset).
Unfortunately it was damaged during the shipping.
I think S.O. opened the box, played with the head, forgot to switch off the primary battery box (the battery was low when it came home), and make it fall on the ground.

So:

-primary battery box broken (connector...need a new entire battery box).
-Solenoid plastic support broken
-one battery out.
-cover and bottom of seconday battery box damaged (still working, could be repaired with some epoxy glue if the insurance doesn't cover the costs.)

I unscrewed the secondary battery box, to connect it to the primary handset and ckeck if the solenoid was still firing...

The good points are:

electronic seems to work normally
solenoid works.
cells support is safe,
....

So most of the expensive parts of the head are not damaged.

But it begin to make me *** as I have never put my meg on my back and it has never been wet.

Called Leon yesterday, he will send the new battery box and the solenoid support to Aldo, since I have my cross-over course in less than one week.
Now I have to battle with the shipping insurance to try to make them cover the costs.

dodelineur · 10th March 2007, 06:50

sorry the first picture doesn't appear entirely.

8th February 2007, 18:51	#11 (permalink)
dodelineur New Member Current Rebreather/s: Megalodon Other Rebreather/s: Inspiration Classic Join Date: Dec 2005 Location: Belgium (Liège) Posts: 82	Re: problem with my new meg Just had some emails from Leon, very quick reply. He told me to try to rotate the button, and since it doesn't work, he told me to try to change it. I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping. I will let you know...thanks andy for the picture. any reference for the correct key? any specific procedure to follow to dismantle the handset cover?
(Offline)

8th February 2007, 19:12	#12 (permalink)
scu8astu New Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Sep 2006 Location: exeter Posts: 55	Re: problem with my new meg Quote: (Originally Posted by dodelineur) Just had some emails from Leon, very quick reply. He told me to try to rotate the button, and since it doesn't work, he told me to try to change it. I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping. I will let you know...thanks andy for the picture. any reference for the correct key? any specific procedure to follow to dismantle the handset cover? i'm still in a state of shock that you got a e-mail reply that quick from leon stu
(Offline)

8th February 2007, 19:12	#13 (permalink)
AndyMumford New Member Current Rebreather/s: Megalodon Other Rebreather/s: Megalodon Join Date: Apr 2005 Location: Kent, UK Posts: 81	Re: problem with my new meg The allen key size is going 3/16 I think, as far as tork goes as long as the retainer is flush with the body it will be fine and hand tight. Quote: (Originally Posted by dodelineur) Just had some emails from Leon, very quick reply. He told me to try to rotate the button, and since it doesn't work, he told me to try to change it. I will buy the correct key tomorrow (any reference? torks?), if it doesn't work ISC will take all the charges for labor/materials/shipping. I will let you know...thanks andy for the picture. any reference for the correct key? any specific procedure to follow to dismantle the handset cover? __________________ Cheers Andy Mumford TDI Megalodon Instructor www.megalodon-uk.com www.deepdiving.co.uk
(Offline)

8th February 2007, 21:35	#14 (permalink)
Gilles Worship the feminine Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Sep 2005 Location: Den Haag (Netherlands) Posts: 762	Re: problem with my new meg You and I are perhaps the 2 in the 500 units or so delivered with a defect. I had exactly the same problem (some 18 months ago) and was due to a broken conductor. The ISC guys will take this very seriously. This (the malfunction) has been the only disappointment I have ever experienced. __________________ Gilles http://www.dirrebreather.com
(Offline)

13th February 2007, 23:39	#15 (permalink)
RonMicjan Cap Ron scourge of the NW Current Rebreather/s: Megalodon Dolphin Home Build Other Rebreather/s: Sport Kiss Classic Kiss Dolphin Home Build Join Date: Feb 2005 Location: Cape Disapointment, The Graveyard of the Pacific Posts: 1,082	Re: problem with my new meg dont take the face plate off the handset, only the top cover around the buttons, the screws are a allen or hex head. There are no user servicable parts inside the handset, you dont want to break that seal. the buttons have no seal they act magnetically through the plastic. __________________ Ron "Life is pain princess, anyone who tells you different, is selling something", The Dread Pirate Wesley. www.tmishop.com Diving bits etc.
(Offline)

14th February 2007, 12:01	#16 (permalink)
dodelineur New Member Current Rebreather/s: Megalodon Other Rebreather/s: Inspiration Classic Join Date: Dec 2005 Location: Belgium (Liège) Posts: 82	Re: problem with my new meg thanks Ron, yes I realized that I didn't have to unscrew the handset plastic face with Andy's picture and when he gave me a standard allen key size, since the cover is fixed by star shape screws. Anyway, the problem is not coming from the button, but from the inside of the handset, Leon told me it is probably the magnetic reed switch. The head is already on its way the be repaired. I must say that Leon provide me a great service, he is making what could be possible to repair it asap. I will let you know when I will have the final report. Johnny
(Offline)

14th February 2007, 13:53	#17 (permalink)
*jradomski* Moderator Current Rebreather/s: Inspiration Classic Sport Kiss Optima rEvo Other CCR Home Build Other Rebreather/s: Inspiration Vision Evolution Megalodon Classic Kiss rEvo Other CCR Home Build Join Date: Mar 2005 Location: "Da" Bronx Posts: 2,885	Re: problem with my new meg Quote: (Originally Posted by dodelineur) thanks Ron, yes I realized that I didn't have to unscrew the handset plastic face with Andy's picture and when he gave me a standard allen key size, since the cover is fixed by star shape screws. Anyway, the problem is not coming from the button, but from the inside of the handset, Leon told me it is probably the magnetic reed switch. The head is already on its way the be repaired. I must say that Leon provide me a great service, he is making what could be possible to repair it asap. I will let you know when I will have the final report. Johnny The reed switch is a good guess.. They are glass and can be damaged by excessive g-force during transport.. Its not something common but it can happen.. __________________ Joe Radomski CCR Trimix Instructor Trainer ANDI Instructor Trainer Director #10 All posts are personal opinions and DO NOT reflect any affiliated agency unless specifically stated.
(Online)

15th February 2007, 06:09	#18 (permalink)
lbihler New Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Jan 2006 Location: Bangkok Posts: 56	Re: problem with my new meg Quote: (Originally Posted by scu8astu) i'm still in a state of shock that you got a e-mail reply that quick from leon stu Leon is apparently getting quite good at that at the moment, I sent him a mail for calibration kit and connectors order, got a reply next day ... telling me an invoice would come in quick .... that was a few days ago Meanwhile everybody knows Call to call ISC if you're in a hurry, not write __________________ No Bubbles No Troubles ! Laurent Bihler - (http://www.tecevolution.com)
(Offline)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode