UK - Meg Ordering/ Delivering

***Louby Lou*** · 18th February 2006, 20:23

Right then, I've bitten the bullet and am seriously considering a Meg, the ongoing saga of my Vision still keeps going round in circles and I have had to take stock of my diving for the year.

Basically, at present I have no unit and I have 2 options:

Hang fire with AP and wait for the allusive software fix which is so far 7 months coming - No unit and no money
Return my unit and order something else - No unit but money

Either way if something doesn't happen soon, my diving season is screwed

So I have thought long and hard and have decided that the Meg would be the best option for me, personally. So what I would like to ask from you guys and gals is for a little help with the following?

What sort of waiting time can I expect on a Meg order for shipping to the UK? Am afraid going to the States at the moment is not an option
Who/ Where would you recommend for training?
Is the Meg course similar to the Inspo one? I know it is difficult to compare the 2 but in essence are they similar
And finally, its the usual question of the Inspo and Evo, but this time its the Meg and Mini Meg? I've gone through all the stuff I can about the Meg, but would love to gauge the opinions from the Forum?

Sorry, if any of these questions may have been asked a million times before. But I'm being extremely cautious as I don't want to get bitten again. AP have seriously failed in the customer service department. Their customer shouldn't have to beg for some help. I know that Leon and Co are not the same, that everyone is different, but I just don't want it to go skywards again

Cheers in advance!
Lou
x

***schford*** · 18th February 2006, 20:36

Quote: (Originally Posted by Louby Lou)

What sort of waiting time can I expect on a Meg order for shipping to the UK? Am afraid going to the States at the moment is not an option
Who/ Where would you recommend for training?
Is the Meg course similar to the Inspo one? I know it is difficult to compare the 2 but in essence are they similar
And finally, its the usual question of the Inspo and Evo, but this time its the Meg and Mini Meg? I've gone through all the stuff I can about the Meg, but would love to gauge the opinions from the Forum?

1 - waiting list same as any where else think its about 3ish months - ring up Leon for the details though.
2 - No questions if youaint going out to factory our very own decodiver - cant believe you had to ask ;-) I am sure he will give you a HUGE staff to staff discount...
3 - courses differw more on instructor and cert agency than unit - they so similiar - you shoud be able to do a cross over course IMHO - to be honest If I got an inspy I would absolutely not do a course...
4 - No questions on this you want a Meg not a mini-meg - only difference is mini meg is shorter very slightly lighter but WAY less run time. If you want slightly smaller / lilghter get leon to due you a cave meg can which will take standard scrubber.

***schford*** · 18th February 2006, 20:39

Just a thought - is there any way you could get out there - you could hook up with Dave (wedivebc) and Leon and do your course together on vancouver island!

Nick uk. · 18th February 2006, 20:40

Are you sure that after all this time, if you give the unit back you will get a full refund?

***schford*** · 18th February 2006, 20:49

Quote: (Originally Posted by Nick uk.)

Are you sure that after all this time, if you give the unit back you will get a full refund?

Under UK law - if it has never been accepted as fit for purpose, then it's the law.

Genesis · 18th February 2006, 21:34

Quote: (Originally Posted by schford)

Under UK law - if it has never been accepted as fit for purpose, then it's the law.

That's true in the US as well.

I rammed over $600,000 worth of product down a supplier's throat once when I ran my company over exactly this sort of issue - failure to meet formal specifications and thus unfit for purpose sold.....

They squawked a LOT but they DID eat it.

Nick uk. · 18th February 2006, 21:34

Aaaaah, home sweet home. Here in Italy once you part with your dosh, it's every man for himself.

But anyway, Lou if you get the Tri mix upgrade, won't your problems be solved?

***caveseeker7*** · 18th February 2006, 21:38

They won't give it to her IIRC, though I can't figure out why.
Seeing that the nitrox and trimix software cost the same it doesn't make sense.
Then again, with Louby's leckies nothing does.

**rigdiver** · 18th February 2006, 21:42

Lou;
What about making AP lend you a new set of the original electronics till they get the new stuff straight?
However, I like the law that says they must give you the money back. Over here in Texas we call it the ram it feature. Good luck.
Bill

***Louby Lou*** · 18th February 2006, 21:57

Thanks Stu for the info

Keep it coming chaps

Quote: (Originally Posted by Nick uk.)

But anyway, Lou if you get the Tri mix upgrade, won't your problems be solved?

Nick, I'm reluctant with the Trimix upgrade as well - nothing to substantiate any issues but there's part of me that isn't sure. To be honest it is more now of a case of loosing faith with AP in general. Anything that has been moved forward is because we have pushed. We had to almost beg for the loan of the Classics for my holiday, which we were told we would be able to keep until the fix was out, now they have gone back on the decision and have requested and have received back the loans because they need it for a trydive! Nothing has been forthcoming. It is the lack of customer service that has hit the final nail in the coffin for me.

I am awaiting a reply from Martin to a letter I sent/email I sent at the beginning of last week. I so far have had an email back saying I will receive a reply on Monday next week. Not once have I been offered an apology. Not once has anyone offered a solution. I've had to cancel a number of dives because of the issuses. I have lost 7 months of diving out of 9 months I have had the unit. For the £5.5k I paid, so far I have dived only about £800's worth.

It is pathetic, heartbreaking and fustrating to see £5.5k's worth of kit sat in the garage not being able to be used because of the settings issues and the timing. It is wrong that a system designed to be a primary setup continues to fail. Apparently they are still testing the new version, how long will this go on? This is something that should of been done before it was released!

My genuine questions regarding the Meg are because I can no longer trust AP or their Customer Service, which was a main issue in my decision to go down the Inspo route.

18th February 2006, 20:23	#1 (permalink)
*Louby Lou* XLVI WC! Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: Roman Corinium! Posts: 1,049	UK - Meg Ordering/ Delivering Right then, I've bitten the bullet and am seriously considering a Meg, the ongoing saga of my Vision still keeps going round in circles and I have had to take stock of my diving for the year. Basically, at present I have no unit and I have 2 options: Hang fire with AP and wait for the allusive software fix which is so far 7 months coming - No unit and no money Return my unit and order something else - No unit but money Either way if something doesn't happen soon, my diving season is screwed So I have thought long and hard and have decided that the Meg would be the best option for me, personally. So what I would like to ask from you guys and gals is for a little help with the following? What sort of waiting time can I expect on a Meg order for shipping to the UK? Am afraid going to the States at the moment is not an option Who/ Where would you recommend for training? Is the Meg course similar to the Inspo one? I know it is difficult to compare the 2 but in essence are they similar And finally, its the usual question of the Inspo and Evo, but this time its the Meg and Mini Meg? I've gone through all the stuff I can about the Meg, but would love to gauge the opinions from the Forum? Sorry, if any of these questions may have been asked a million times before. But I'm being extremely cautious as I don't want to get bitten again. AP have seriously failed in the customer service department. Their customer shouldn't have to beg for some help. I know that Leon and Co are not the same, that everyone is different, but I just don't want it to go skywards again Cheers in advance! Lou x __________________ Miss Lou x Use of RBW is subject to the Rebreatherworld Terms and Conditions - Please read! Outlaw Divers - Sssh we're diving! You heff vays uff dealink vis zem, oh Miss RBW Admin! - Rob Davie Feb 06
(Offline)

18th February 2006, 20:36	#2 (permalink)
*schford* RBW Founder Current Rebreather/s: Megalodon Sport Kiss Other Rebreather/s: Join Date: Jan 2005 Location: UK Posts: 3,564	Re: UK - Meg Ordering/ Delivering Quote: (Originally Posted by Louby Lou) What sort of waiting time can I expect on a Meg order for shipping to the UK? Am afraid going to the States at the moment is not an option Who/ Where would you recommend for training? Is the Meg course similar to the Inspo one? I know it is difficult to compare the 2 but in essence are they similar And finally, its the usual question of the Inspo and Evo, but this time its the Meg and Mini Meg? I've gone through all the stuff I can about the Meg, but would love to gauge the opinions from the Forum? 1 - waiting list same as any where else think its about 3ish months - ring up Leon for the details though. 2 - No questions if youaint going out to factory our very own decodiver - cant believe you had to ask ;-) I am sure he will give you a HUGE staff to staff discount... 3 - courses differw more on instructor and cert agency than unit - they so similiar - you shoud be able to do a cross over course IMHO - to be honest If I got an inspy I would absolutely not do a course... 4 - No questions on this you want a Meg not a mini-meg - only difference is mini meg is shorter very slightly lighter but WAY less run time. If you want slightly smaller / lilghter get leon to due you a cave meg can which will take standard scrubber. __________________ Bailout and Kit Management account for Murphy's Law The only bad question is one you did not ask and later wish you had. Use of RBW is subject to the Rebreather World Terms & Conditions of Use
(Offline)

18th February 2006, 20:39	#3 (permalink)
*schford* RBW Founder Current Rebreather/s: Megalodon Sport Kiss Other Rebreather/s: Join Date: Jan 2005 Location: UK Posts: 3,564	Re: UK - Meg Ordering/ Delivering Just a thought - is there any way you could get out there - you could hook up with Dave (wedivebc) and Leon and do your course together on vancouver island! __________________ Bailout and Kit Management account for Murphy's Law The only bad question is one you did not ask and later wish you had. Use of RBW is subject to the Rebreather World Terms & Conditions of Use
(Offline)

18th February 2006, 20:40	#4 (permalink)
Nick uk. Made in England. Current Rebreather/s: Inspiration Classic Azimuth Other Rebreather/s: Azimuth Join Date: Nov 2005 Location: Viale C.Colombo 75 Marina di Carrara. MS 54036 Italy Posts: 575	Re: UK - Meg Ordering/ Delivering Are you sure that after all this time, if you give the unit back you will get a full refund? __________________ If it aint broke....don't fix it, and if it is.............well......get another one! divechief2000@hotmail.com
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18th February 2006, 20:49	#5 (permalink)
*schford* RBW Founder Current Rebreather/s: Megalodon Sport Kiss Other Rebreather/s: Join Date: Jan 2005 Location: UK Posts: 3,564	Re: UK - Meg Ordering/ Delivering Quote: (Originally Posted by Nick uk.) Are you sure that after all this time, if you give the unit back you will get a full refund? Under UK law - if it has never been accepted as fit for purpose, then it's the law. __________________ Bailout and Kit Management account for Murphy's Law The only bad question is one you did not ask and later wish you had. Use of RBW is subject to the Rebreather World Terms & Conditions of Use
(Offline)

18th February 2006, 21:34	#6 (permalink)
Genesis Bubbless Box of Death Current Rebreather/s: Home Build Other Rebreather/s: Home Build Join Date: Oct 2005 Location: Sunny Florida Posts: 1,453	Re: UK - Meg Ordering/ Delivering Quote: (Originally Posted by schford) Under UK law - if it has never been accepted as fit for purpose, then it's the law. That's true in the US as well. I rammed over $600,000 worth of product down a supplier's throat once when I ran my company over exactly this sort of issue - failure to meet formal specifications and thus unfit for purpose sold..... They squawked a LOT but they DID eat it. __________________ "A venturesome minority will always be eager to get off on their own, and no obstacles should be placed in their path; let them take risks for Godsake, let them get lost, sunburnt, stranded, drowned, eaten by bears, buried alive under avalanches - that is the right and privilege of any free American." http://www.denninger.net http://www.diversunion.org/liability.htm - Fix the Diving Cert racket
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18th February 2006, 21:34	#7 (permalink)
Nick uk. Made in England. Current Rebreather/s: Inspiration Classic Azimuth Other Rebreather/s: Azimuth Join Date: Nov 2005 Location: Viale C.Colombo 75 Marina di Carrara. MS 54036 Italy Posts: 575	Re: UK - Meg Ordering/ Delivering Aaaaah, home sweet home. Here in Italy once you part with your dosh, it's every man for himself. But anyway, Lou if you get the Tri mix upgrade, won't your problems be solved? __________________ If it aint broke....don't fix it, and if it is.............well......get another one! divechief2000@hotmail.com
(Offline)

18th February 2006, 21:38	#8 (permalink)
*caveseeker7* Who loves ya, baby Current Rebreather/s: Sport Kiss Other Rebreather/s: Prism Topaz Join Date: Jan 2005 Location: Too far from Neverland Posts: 5,556	Re: UK - Meg Ordering/ Delivering They won't give it to her IIRC, though I can't figure out why. Seeing that the nitrox and trimix software cost the same it doesn't make sense. Then again, with Louby's leckies nothing does. __________________ Cheers Stefan "Political Correctness is a doctrine, fostered by a delusional, illogical minority, and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a turd by the clean end.!"
(Offline)

18th February 2006, 21:42	#9 (permalink)
rigdiver LEARNING CONTINUALLY Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Megalodon Join Date: Mar 2005 Location: TEXAS Posts: 427	Re: UK - Meg Ordering/ Delivering Lou; What about making AP lend you a new set of the original electronics till they get the new stuff straight? However, I like the law that says they must give you the money back. Over here in Texas we call it the ram it feature. Good luck. Bill
(Offline)

18th February 2006, 21:57	#10 (permalink)
*Louby Lou* XLVI WC! Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: Roman Corinium! Posts: 1,049	Re: UK - Meg Ordering/ Delivering Thanks Stu for the info Keep it coming chaps Quote: (Originally Posted by Nick uk.) But anyway, Lou if you get the Tri mix upgrade, won't your problems be solved? Nick, I'm reluctant with the Trimix upgrade as well - nothing to substantiate any issues but there's part of me that isn't sure. To be honest it is more now of a case of loosing faith with AP in general. Anything that has been moved forward is because we have pushed. We had to almost beg for the loan of the Classics for my holiday, which we were told we would be able to keep until the fix was out, now they have gone back on the decision and have requested and have received back the loans because they need it for a trydive! Nothing has been forthcoming. It is the lack of customer service that has hit the final nail in the coffin for me. I am awaiting a reply from Martin to a letter I sent/email I sent at the beginning of last week. I so far have had an email back saying I will receive a reply on Monday next week. Not once have I been offered an apology. Not once has anyone offered a solution. I've had to cancel a number of dives because of the issuses. I have lost 7 months of diving out of 9 months I have had the unit. For the £5.5k I paid, so far I have dived only about £800's worth. It is pathetic, heartbreaking and fustrating to see £5.5k's worth of kit sat in the garage not being able to be used because of the settings issues and the timing. It is wrong that a system designed to be a primary setup continues to fail. Apparently they are still testing the new version, how long will this go on? This is something that should of been done before it was released! My genuine questions regarding the Meg are because I can no longer trust AP or their Customer Service, which was a main issue in my decision to go down the Inspo route. __________________ Miss Lou x Use of RBW is subject to the Rebreatherworld Terms and Conditions - Please read! Outlaw Divers - Sssh we're diving! You heff vays uff dealink vis zem, oh Miss RBW Admin! - Rob Davie Feb 06
(Offline)

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