To buy or not to buy?

Capt. Ray Goosen · 2nd April 2007, 18:27

If one were to make an enquiry to buy "Two" new all complete bells and whistle rebreathers, should one expect a reply to ones E-mail?

Maybe they are selling too many and "Two" is just small fry?

Maybe we just build our own?

decoweenie · 2nd April 2007, 18:33

Leon should give me commission if you and Andy bought 2 units...

***schford*** · 2nd April 2007, 20:00

I would ring them up! Email response is umm slow shall we say! :-)

HelenM · 2nd April 2007, 20:24

So they don't reply to you when you want to buy one (two)? Wow. Got to wonder how quickly they'd be coming back to you if you got one and then had a problem with it (them).

**Monkey** · 2nd April 2007, 20:26

Quote: (Originally Posted by Capt. Ray Goosen)

If one were to make an enquiry to buy "Two" new all complete bells and whistle rebreathers, should one expect a reply to ones E-mail?

Maybe they are selling too many and "Two" is just small fry?

Maybe we just build our own?

If you are looking at a MEG ...you have to call them......

***Decodiver*** · 2nd April 2007, 20:30

Call them, they state on the website that email is not their forte and if you have a problem with your unit you would call them too and they would fix it sharpish!!

narked at 90 · 2nd April 2007, 20:33

If they are not going to answer the emails they should remove that option from the site, by the sounds of it all it's doing is damaging there reputation
john routley

Philip Greenwood · 2nd April 2007, 21:10

They do answer thier e-mails

It just takes some time (like a week).

Phil

kkcheo · 3rd April 2007, 05:48

Steve is pretty good with emails, but it's always good to phone as well

Cheers
-Keng

PS I only bought 1

Capt. Ray Goosen · 4th April 2007, 13:49

To be fair, I posted my unhappiness on this forum and now that I have had a reply, feel it only fair to post that fact too. Nice to know that this Forum and Rebreather World in particular, carries a fair bit of weight.I trust that RBW remains a ''run by divers for divers"site.

Now I am not suggesting that it was as a result of posting here that I got a reply rather that it was interesting to note that it was mentioned in the reply.

I am sure that if ISC has their act together the issue of e-mails will be adressed shortly.

To my mate Phi,,,don't spend your comm just yet...

2nd April 2007, 18:27	#1 (permalink)
Capt. Ray Goosen New Member Current Rebreather/s: Sport Kiss Classic Kiss Other Rebreather/s: Join Date: May 2005 Location: United Arab Emirates Posts: 45	To buy or not to buy? If one were to make an enquiry to buy "Two" new all complete bells and whistle rebreathers, should one expect a reply to ones E-mail? Maybe they are selling too many and "Two" is just small fry? Maybe we just build our own?
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2nd April 2007, 18:33	#2 (permalink)
decoweenie Crash Test Dummy Current Rebreather/s: Other CCR Other Rebreather/s: Other CCR Join Date: Feb 2005 Location: Cairo Posts: 5,510	Re: To buy or not to buy? Leon should give me commission if you and Andy bought 2 units... __________________ "...after a while you get bored offering advice to a bull that like to keep butting the fence with its head rather than walking through the open gate..." - Rebreather World PM
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2nd April 2007, 20:00	#3 (permalink)
*schford* Despotic Overlord Current Rebreather/s: Megalodon Sport Kiss Other Rebreather/s: Join Date: Jan 2005 Location: London, UK Posts: 3,673	Re: To buy or not to buy? I would ring them up! Email response is umm slow shall we say! :-) __________________ Bailout and Kit Management account for Murphy's Law The only bad question is one you did not ask and later wish you had. Use of Rebreather World is subject to the Rebreather World Terms & Conditions of Use
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2nd April 2007, 20:24	#4 (permalink)
HelenM Custom Title Allowed! Current Rebreather/s: Inspiration Classic Other Rebreather/s: Join Date: Feb 2005 Location: Cheltenham Posts: 118	Re: To buy or not to buy? So they don't reply to you when you want to buy one (two)? Wow. Got to wonder how quickly they'd be coming back to you if you got one and then had a problem with it (them). __________________ Would paper take tortoise? Last edited by HelenM : 2nd April 2007 at 20:26. Reason: Because grammar matters
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2nd April 2007, 20:26	#5 (permalink)
Monkey Supporting Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Dec 2006 Location: Lauderdale By The Sea Florida Posts: 400	Re: To buy or not to buy? Quote: (Originally Posted by Capt. Ray Goosen) If one were to make an enquiry to buy "Two" new all complete bells and whistle rebreathers, should one expect a reply to ones E-mail? Maybe they are selling too many and "Two" is just small fry? Maybe we just build our own? If you are looking at a MEG ...you have to call them......
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2nd April 2007, 20:30	#6 (permalink)
*Decodiver* Administrator Current Rebreather/s: Megalodon Ouroboros rEvo Other CCR Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Sport Kiss Classic Kiss rEvo Other CCR Join Date: Jan 2005 Location: Geneva Posts: 2,179	Re: To buy or not to buy? Call them, they state on the website that email is not their forte and if you have a problem with your unit you would call them too and they would fix it sharpish!! __________________ CCR/OC Trimix Instructor Trainer CCR Training to Mixed Gas in Switzerland, France, UK & Germany on Megalodon/COPIS-Megalodon/KISS/Sport KISS/Ouroboros/rEvo/Inspiration/Evolution/Sentinel www.zerogravitydiving.com Rebreather World Terms & Conditions
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2nd April 2007, 20:33	#7 (permalink)
narked at 90 In my own little world Current Rebreather/s: Inspiration Classic Other CCR Dolphin Home Build Other Rebreather/s: Not Bought Yet Inspiration Classic Classic Kiss Other CCR Dolphin Home Build Join Date: Feb 2005 Location: middlands uk Posts: 1,010	Re: To buy or not to buy? If they are not going to answer the emails they should remove that option from the site, by the sounds of it all it's doing is damaging there reputation john routley __________________ CHECK OUT OUR INTERWEBS FOR CUSTOM REBREATHER UPGRADES *WWW.NARKEDAT90.CO.UK* *WWW.GRPSERVICES.COM*
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2nd April 2007, 21:10	#8 (permalink)
Philip Greenwood New Member Current Rebreather/s: Not Bought Yet Other Rebreather/s: Not Bought Yet Join Date: Oct 2005 Location: Canada Posts: 34	Re: To buy or not to buy? They do answer thier e-mails It just takes some time (like a week). Phil __________________ Phil
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3rd April 2007, 05:48	#9 (permalink)
kkcheo New Member Current Rebreather/s: Megalodon Dolphin Other Rebreather/s: Dolphin Join Date: Dec 2005 Location: Working in Laos diving in Thailand Posts: 69	Re: To buy or not to buy? Steve is pretty good with emails, but it's always good to phone as well Cheers -Keng PS I only bought 1
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4th April 2007, 13:49	#10 (permalink)
Capt. Ray Goosen New Member Current Rebreather/s: Sport Kiss Classic Kiss Other Rebreather/s: Join Date: May 2005 Location: United Arab Emirates Posts: 45	Re: To buy or not to buy? To be fair, I posted my unhappiness on this forum and now that I have had a reply, feel it only fair to post that fact too. Nice to know that this Forum and Rebreather World in particular, carries a fair bit of weight.I trust that RBW remains a ''run by divers for divers"site. Now I am not suggesting that it was as a result of posting here that I got a reply rather that it was interesting to note that it was mentioned in the reply. I am sure that if ISC has their act together the issue of e-mails will be adressed shortly. To my mate Phi,,,don't spend your comm just yet...
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