APD service

divetheworld

This was just posted on the Inspo list. Who said sarcasm was a British thing....

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caveseeker7

Anglophile!
Probably drives an MG and bitches about those repair bills, too.

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Cheers
Stefan



"Political Correctness is a doctrine, fostered by a delusional, illogical minority,
and rabidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a turd by the clean end.!"

AM

It's the secondary sport that accompanies Inspiration/Evo diving - "Parker Bashing" LOL!

CharlieT

Dear Peter

I am sure Martin, Nicola and Etienne won't mind me thanking you on their behalf for your kind words

With very best wishes

Charliet

narked@10m

well i have nothing but praise for them!!
they even replaced my ist inspo unit when i turned it into a flame thrower!!
and replaced my vision lid as had so many elecie probs
both with out charge

divetheworld

I reckon there is more to the story of Mr Dilger than face value would indicate.
I do like his sarcasm though

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Tino de Rijk

Unfortunately it seems to have become a "sport" in this rebreatherworld forum to selectively post only the bad press about the Inspiration. I for instance get sick & tired of the ever on-going raving and ranting of Mr. Ad-Ward a.k.a. Alex Deas. He starts sounding like a broken record....
His last claim of not being a competitor of APD is downright laughable. How WOULD you call yourself, if you develop and promote (but never show a full working model, to be test-dived & reported on by an INDEPENDANT reviewer....) a CCR, or bits of it, even though you want other parties to build it (which still hasn't happened; strange, if it is as perfect as he claims.... They should all be waiting in line!).

This cross-posting is a good example of why I get p...ed of, because it FAILS to mention that in response to this report on a bad experience on the Inspo mailing list, there were some 20 people all telling that this must have been an exception because their service experience was in fact very good.
My personal experiences echo that. Me & my wife are on our 3rd Inspo (Vision this time) each, diving it for almost 10 years. Did some things fail in that 10 years? Yep, but nothing unusual, given the hard life rebreathers get. And service has always been fast & good. If they are not on dive shows, 99% of the time Nicky will pick up the phone herself. Try that with other manufacturers.....

I lurk once in a while here, because I want to learn. However, after 10 years on the other list, I still feel more at home there.

I also take offense about claims of APD-unfriendly posts on that list being removed (a.o. by AlexD). That is absolutely NOT the case. I know, because for the last 10 years I have copied each & every post of that list to my own PC, so I can simply compare; all in all some 16000 posts as we speak....
Gordon Henderson, who runs that list, is an independant guy. He does not get paid by APD, and never has. He runs other independant lists as well. If you knew him personally, you would know how big an offense he would consider it, to be accused of "cleaning" up the list on request of APD.
I e.g. still have a mail from almost 10 years ago, from Alex, claiming his perfect CO2 sensor was up & running. 10 years, and still not for sale......

All in all it stops me from writing experiences or explanations of this forum (which I started doing a while ago), because I can do very well without the responses of the Deas'es of this world, thank you....

'nough said.

Ciao,

Tino.

caveseeker7

Tino, you're not the only one who has taken offense in Alex' posts, and he has taken some flak lately for them and for not posting stuff he promised. You should have no problem finding the thread.

But he, as most people here, has an opinion, and can post it. Same with experiences people have made. Persoanlly, this cross post thread is funny more than anything else.

I think you're a bit unfair, as you'll find plenty of threads and posts of people reporting their positive experiences with AP and their units. Some, like Lou have posted both good and bad experiences. All in all we're pretty balanced around here, which probably reflects the reality. You can't make everyone happy all the the time.

As for reaching people in companies, I never had problems getting Shas on the phone at SMI, nor Kim at Jetsam, nor Leon at ISC, nor Tracy at Divematics.

With several others I only mailed, Martin at AP among them, and mails were always returned in a timely manner. The only persons to never return calls or mails has been Tomar at Bubbleseekers and whoever that showed the Kiss electronic setpoint thingy last year at DEMA.

__________________
Cheers
Stefan



"Political Correctness is a doctrine, fostered by a delusional, illogical minority,
and rabidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a turd by the clean end.!"

PCDiver

APDs support so far has been outstanding. Quick replies to email and on the phone. They fixed problems either for free or at a low rate. I cannot complain about APD, their products or their support.

Tino de Rijk

Stefan,

I hear you, but still think it's very unbalanced. but hey: that just my opinion. It seems to me some people make it a sport to focus on bashing APD. It is strange that he guys from Megalodon, Ouroborous, Jetsam etc. don't get nearly the amount of flack as APD does - and don't tell me they are perfect, because I have enough contacts within the CCR world after 10 years to know the real score.

A good example: AlexD keeps saying that ALL CCR's out there do not comply to his magic list of ""gotto-have-to-be-safe's", but at the same time I never, ever hear him detail the lackings of any other rebreather than the Inspiration. So why not level the field, and expose ALL shortcomings, from all serious systems out there..? Or is he just trying to upfront level his upcoming biggest competitor, and the only one that at least HAS a CE rating & can sell in Europe, even though Alex is convinced that rating is handed out wrongly..?

To me this crosspost is not funny, if not posted in perspective. But again: my opinion; I'm allowed one as well.

FWIW: I have also very good experiences with the people from Jetsam (I have their baby-booster) and many others. Also DeltaP (my VR3) is usually pretty reponsive, though better by phone than mail.

My biggest problem with bashing another rebreather in a line of reasoning that goes like "wait till mine, that will be perfect, will have no errors, and can be dived by an untrained monkey" is IMHO bloody DANGEROUS. It will eventually kill people. Here's why:

- NASA thought they had the perfect space shuttle, and they were wrong.
- Boeing thought they had flawless planes, and they were wrong.
- Microsoft is convinced every time that Windows is safe now, and they were wrong.
- Ferrari are convinced they make a flawless F1-car, and they are wrong.
I can go on & on. All these companies have thousands of engineers, spends 100000 times as much money to research than APD or AlexD, back it up with long exhaustive test-driving their stuff to death - and STILL find out the hard way, in the field, through heavy usage, that it still was not perfect.

We need to accept imperfection. There will NEVER, EVER be a perfect CCR. Also Alex's magical perfect vapourware machine will eventually wear out due to heavy use, develop corrosion, fatigue, dry O-rings, dirty gasses, etc. It will fail, and not always following Alex's nice computer models. That is why Boeing not only has CAD/CAM and windtunnels, but also many thousands of hours test-flying by the best pilots. A model is a simplified representation of reality.

The moment you start trusting your machine, you are on your path to your grave. My "mantra" is simple:
- mistrust the machine on your back: it can fail, and sooner or later it will.
- So: be sure to be able to MONITOR & SPOT it. Check it continuously, before, during & after the dive. KNOW to spot the signs of trouble. E.g. a non-switched-on handset is not a problem in itself, if spotted in time.
- In case or problems: be able to HANDLE it. Know your drills. Don't just know them, train them regularly. Most stop excercising after their initial training. And it's actually also fun in an otherwise boring dive.

Do these three (mistrust by principle, monitor & spot, handle problem), and you'll survive. Start trusting technology, and you'll die. Simple.

ciao,

Tino.