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Whats involved in an inspo service?



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Old 11th October 2007, 22:25   #1 (permalink)
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Whats involved in an inspo service?

Well Mr Ward reckons we should all be getting anual services on our units. So i ask you, what exactly do AP do when they service a Inspo?

All i am aware of is they cut back the loom and put new ends on? an anoying exercise that costs you a new loom every three services because AP use crap cable.

What else do they do exactly?

ATB

Mark
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Old 11th October 2007, 22:29   #2 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by Mark Chase) View Original Post
Well Mr Ward reckons we should all be getting anual services on our units. So i ask you, what exactly do AP do when they service a Inspo?

All i am aware of is they cut back the loom and put new ends on? an anoying exercise that costs you a new loom every three services because AP use crap cable.

What else do they do exactly?

ATB

Mark
From searching the forums looks like replacing the handset that YOU (the owner) abused
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Old 12th October 2007, 11:28   #3 (permalink)
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Re: Whats involved in an inspo service?

It's something like this - any errors are due to me having a memory like a sieve...

Lid service: £35.25
pressure test for leaks (this will find those cracked handsets!)
check cell wires
solenoid
handsets
replace microswitches if necessary
replace battery box if still the old pillar style

Not too unreasonable I think?

If you have cracks, or you ask for it, it becomes a Full service: £176.25
As above and -
replace O-rings
test modules
test loom
replace polycarbonate handsets as required

I think that's it but I may have missed something out.


I guess the annual £35 lid service might save money in the long run. I suspect that I wouldn't get away with anything less than the Full now...
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Old 12th October 2007, 11:36   #4 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by Mdemon) View Original Post
It's something like this - any errors are due to me having a memory like a sieve...

Lid service: £35.25
pressure test for leaks (this will find those cracked handsets!)
check cell wires
solenoid
handsets
replace microswitches if necessary
replace battery box if still the old pillar style

Not too unreasonable I think?

If you have cracks, or you ask for it, it becomes a Full service: £176.25
As above and -
replace O-rings
test modules
test loom
replace polycarbonate handsets as required

I think that's it but I may have missed something out.


I guess the annual £35 lid service might save money in the long run. I suspect that I wouldn't get away with anything less than the Full now...
I have aked about this earlier, here is description of the work done.
"The cost of a full service is £176.25 including VAT. This involves stripping down the handsets and testing them, replacing the battery box, servicing the solenoid, re-crimping the sensor connections and testing the sensors.

Unfortunately the backlights cannot be isolated for repair. If you would like to have fully working backlights again we would need to replace the electronic modules affected. This would cost £376.00 for both modules and includes a full service."

So new handsets cost 376£.

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Old 12th October 2007, 11:43   #5 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by jhaaja) View Original Post
So new handsets cost 376£.
So you have to pay £376 for their design failing? Is Trading Standards in Helston particularly busy?
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Old 12th October 2007, 11:49   #6 (permalink)
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Re: Whats involved in an inspo service?

Hmmm...not really. The backlights failing are just like a bulb going. Because the electronics are sealed in a see-through rubber thing, you can't easily open them up to replace the display module.

I was quite impressed with how robust the modules were - it's only the microswitches which are exposed.

Some pictures for those who haven't seen inside a handset:

Inside an Inspiration Handset
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Old 12th October 2007, 12:57   #7 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by jhaaja) View Original Post
So new handsets cost 376£.
JH
That is fair value. Essentially you are getting as much as you do in two dive computers. Now look how much a dive computer costs .

Low volume electronics is expensive to make, but it should give APD enough revenue to make the cost of tooling a fix to the handset gland worthwhile. This is a prod, as it is now 9 years since that fault was first found (connected with a dive fatality).
However, as it has not been done, it would make sense when you get cracked handsets to consider an upgrade to Vision handsets or Brent's new system when it is available.

Another benefit of servicing, is you get safety upgrades like the new battery box, and with new handsets you get later software.

Alex

Last edited by AD_ward9 : 12th October 2007 at 13:07.
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Old 12th October 2007, 13:06   #8 (permalink)
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Re: Whats involved in an inspo service?

To have a fair platform from where to judge the pricing of servicing I think we would need to know the cost from other Rebreather manufactors or other "head producers".

So I've started another thread
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Old 12th October 2007, 13:19   #9 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by AD_ward9) View Original Post
That is fair value. Essentially you are getting as much as you do in two dive computers. Now look how much a dive computer costs .

Low volume electronics is expensive to make, but it should give APD enough revenue to make the cost of tooling a fix to the handset gland worthwhile. This is a prod, as it is now 9 years since that fault was first found (connected with a dive fatality).
However, as it has not been done, it would make sense when you get cracked handsets to consider an upgrade to Vision handsets or Brent's new system when it is available.

Another benefit of servicing, is you get safety upgrades like the new battery box, and with new handsets you get later software.

Alex
I also did not like the probability of cracking my handsets one day so I bought the HH. Time will tell how it works out, so far so good...
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Old 12th October 2007, 13:51   #10 (permalink)
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Re: Whats involved in an inspo service?

Quote: (Originally Posted by Mdemon) View Original Post
Hmmm...not really. The backlights failing are just like a bulb going. Because the electronics are sealed in a see-through rubber thing, you can't easily open them up to replace the display module.
Still seems like poor design to put what is essentially a consumable in a position where it takes a highly priced dealer service to replace it.
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