Bizarre Vision problem

Dennis · 16th April 2007, 19:04

Hi all,

Uploaded the new Vision software yesterday, after not using the unit for about 5 months. Got a low battery warning (unsurprising after not having used it for so long) so changed both batteries, just to be sure. Did not do a full start up before uploading the software - just plugged in to PC. Having said that, the 'PC link' message displayed OK . On starting the unit up afterwards, however, the handset display is very odd. Random horizontal and vertical lines of the display are missing (see image). No idea what has caused this, and not sure if software or hardware issue. Head has been stored in my house so has not got cold or wet over Winter. The head is going off to AP for servicing anyway, so I'll ask them to investigate and fix this, but I wondered if anyone on the list has come across this display problem before and what might cause it?

Cheers,

Dennis

***Louby Lou*** · 16th April 2007, 19:21

I had the same on Saturday when I started mine up after a little while. I noticed that on mine it was one line of pixels that was missing.

Turned it on and off a couple of times, and set the unit up, pre-breathed it etc having a play and it sorted itself out on about the 3rd attempt of turning it on.

Wasn't going to mention it, as I just thought it was because my unit had been sat for a little while

jptaylor9 · 16th April 2007, 19:30

Tony at AP recommended to me that you should remove the batteries if not using unit for a while. Wonder if this would have helped?

Sten · 16th April 2007, 21:07

I uplodaded the new softwate today without problem.

After installation I noticed that the battery test was exteded. Now it seems as if C1 and C2 each opens the solenoid for several seconds while displaying the battery voltage.

/Sten

Sandman · 17th April 2007, 15:38

Mine failed before the upgrade. Bad enough not to recover. APD replaced the LCD for free as i was the original owner of the unit. It seems to be fine since, however i'll be testing in anger at the w/e.

jptaylor9 · 17th April 2007, 18:44

Quote: (Originally Posted by Sten)

I uplodaded the new softwate today without problem.

After installation I noticed that the battery test was exteded. Now it seems as if C1 and C2 each opens the solenoid for several seconds while displaying the battery voltage.

/Sten

I'd recommend that you read the release notes that Nicky sent in her e-mail. There are several changes you should be aware of, as well as changes to the desktop software.

JT

Dennis · 18th April 2007, 00:36

Hmmm. Oh well, the head is on its way to AP for its service and cell replacements so we'll see what they say. Given that the unit was correctly powered off, I'll be exceedingly annoyed if they try to charge me for the repair though.

Dennis

diverrob · 18th April 2007, 01:57

You should have no problem, I did the same thing (diode) and there was no charge

Rob

DaveB · 29th April 2007, 12:00

I powered up both our Evos to upgrade to the new software and found one had a number of missing lines on the display, both vertical and horrizonal. New batteries didn't make any difference, so AP have the head for repair, which they are doing under warrenty. (Which is pretty good as the units are 2 years old, although both had LED repairs a year ago which involved new heads, but not new displays)

CharlieT · 30th April 2007, 11:43

Quote: (Originally Posted by DaveB)

I powered up both our Evos to upgrade to the new software and found one had a number of missing lines on the display, both vertical and horrizonal. New batteries didn't make any difference, so AP have the head for repair, which they are doing under warrenty. (Which is pretty good as the units are 2 years old, although both had LED repairs a year ago which involved new heads, but not new displays)

Well done, AP

This is the sort of service that makes a great impression on customers.

Charlie

16th April 2007, 19:21	#2 (permalink)
*Louby Lou* XLVI WC! Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: Roman Corinium! Posts: 1,049	Re: Bizarre Vision problem I had the same on Saturday when I started mine up after a little while. I noticed that on mine it was one line of pixels that was missing. Turned it on and off a couple of times, and set the unit up, pre-breathed it etc having a play and it sorted itself out on about the 3rd attempt of turning it on. Wasn't going to mention it, as I just thought it was because my unit had been sat for a little while __________________ Miss Lou x Use of RBW is subject to the Rebreatherworld Terms and Conditions - Please read! Outlaw Divers - Sssh we're diving! You heff vays uff dealink vis zem, oh Miss RBW Admin! - Rob Davie Feb 06
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16th April 2007, 19:30	#3 (permalink)
jptaylor9 RBW Member Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: London, UK Posts: 316	Re: Bizarre Vision problem Tony at AP recommended to me that you should remove the batteries if not using unit for a while. Wonder if this would have helped?
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16th April 2007, 21:07	#4 (permalink)
Sten Beeing Visionary Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: Göteborg, Sweden Posts: 53	Re: No Bizarre Vision problem I uplodaded the new softwate today without problem. After installation I noticed that the battery test was exteded. Now it seems as if C1 and C2 each opens the solenoid for several seconds while displaying the battery voltage. /Sten
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17th April 2007, 15:38	#5 (permalink)
Sandman New Member Current Rebreather/s: Evolution Other Rebreather/s: Join Date: Jul 2005 Location: England, Manchester Posts: 4	Re: Bizarre Vision problem Mine failed before the upgrade. Bad enough not to recover. APD replaced the LCD for free as i was the original owner of the unit. It seems to be fine since, however i'll be testing in anger at the w/e.
(Offline)

17th April 2007, 18:44	#6 (permalink)
jptaylor9 RBW Member Current Rebreather/s: Inspiration Vision Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: London, UK Posts: 316	Re: No Bizarre Vision problem Quote: (Originally Posted by Sten) I uplodaded the new softwate today without problem. After installation I noticed that the battery test was exteded. Now it seems as if C1 and C2 each opens the solenoid for several seconds while displaying the battery voltage. /Sten I'd recommend that you read the release notes that Nicky sent in her e-mail. There are several changes you should be aware of, as well as changes to the desktop software. JT
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18th April 2007, 00:36	#7 (permalink)
Dennis New Member Current Rebreather/s: Inspiration Vision Other Rebreather/s: Join Date: Feb 2005 Location: Birmingham, UK Posts: 17	Re: Bizarre Vision problem Hmmm. Oh well, the head is on its way to AP for its service and cell replacements so we'll see what they say. Given that the unit was correctly powered off, I'll be exceedingly annoyed if they try to charge me for the repair though. Dennis
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18th April 2007, 01:57	#8 (permalink)
diverrob The Evolution of Diving Current Rebreather/s: Evolution Other SCR Other Rebreather/s: Not Bought Yet Other SCR Join Date: May 2005 Location: Victoria BC Canada Posts: 349	Re: Bizarre Vision problem You should have no problem, I did the same thing (diode) and there was no charge Rob
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29th April 2007, 12:00	#9 (permalink)
DaveB RBW Writer Current Rebreather/s: Evolution Other Rebreather/s: Inspiration Classic Join Date: Feb 2005 Location: Belper, Derbyshire, UK Posts: 89	Re: Bizarre Vision problem I powered up both our Evos to upgrade to the new software and found one had a number of missing lines on the display, both vertical and horrizonal. New batteries didn't make any difference, so AP have the head for repair, which they are doing under warrenty. (Which is pretty good as the units are 2 years old, although both had LED repairs a year ago which involved new heads, but not new displays) __________________ David
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30th April 2007, 11:43	#10 (permalink)
CharlieT Custom Title Allowed! Current Rebreather/s: Inspiration Vision Other Rebreather/s: Join Date: Nov 2005 Location: London Posts: 449	Re: Bizarre Vision problem Quote: (Originally Posted by DaveB) I powered up both our Evos to upgrade to the new software and found one had a number of missing lines on the display, both vertical and horrizonal. New batteries didn't make any difference, so AP have the head for repair, which they are doing under warrenty. (Which is pretty good as the units are 2 years old, although both had LED repairs a year ago which involved new heads, but not new displays) Well done, AP This is the sort of service that makes a great impression on customers. Charlie
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