Teledyne Customer Service

Offgas · 6th July 2006, 03:23

Just wanted to post a quick note regarding replacing a bad Tel. R22 sensor I had.

Aforementioned sensor was "bad" out of the bag. Read 8mv on it's first day, low 7's on the second, and the third day (when it was replaced) read low 6's. Needless to say, I contacted teledyne. I received a response within 24hrs, a second response was sent a day after that saying that my sensor would be replaced. A week later I received a new sensor. Never even had to send in the bad sensor, just described the problem. All communications were very friendly and fair. In all, I thought teledyne did went above and beyond and I was left very happy with the whole affair.

Offgas

**wedivebc** · 6th July 2006, 05:14

Quote: (Originally Posted by Offgas)

Just wanted to post a quick note regarding replacing a bad Tel. R22 sensor I had.

Aforementioned sensor was "bad" out of the bag. Read 8mv on it's first day, low 7's on the second, and the third day (when it was replaced) read low 6's. Needless to say, I contacted teledyne. I received a response within 24hrs, a second response was sent a day after that saying that my sensor would be replaced. A week later I received a new sensor. Never even had to send in the bad sensor, just described the problem. All communications were very friendly and fair. In all, I thought teledyne did went above and beyond and I was left very happy with the whole affair.

Offgas

Good to hear Carl. Are you getting that MEG wet yet?

Offgas · 6th July 2006, 05:25

Just finished reassembling and getting reaquainted w/ my Rig as I just yesterday arrived back in not so sunny Alaska. Pulled out of Kodiak about 4 hours ago and right now we're steaming out towards the Semidi Islands (near the end of the Alaskan Penninsula) and I'm already daydreaming about getting this thing back in the water. (Hi Speed Internet via Satellite). Can't wait! Will keep everyone posted if I happen to have any really remarkable dives, although for me every dive on the Meg is a remarkable dive!

Carl

6th July 2006, 03:23	#1 (permalink)
Offgas New Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Mar 2006 Location: Seattle Posts: 89	Teledyne Customer Service Just wanted to post a quick note regarding replacing a bad Tel. R22 sensor I had. Aforementioned sensor was "bad" out of the bag. Read 8mv on it's first day, low 7's on the second, and the third day (when it was replaced) read low 6's. Needless to say, I contacted teledyne. I received a response within 24hrs, a second response was sent a day after that saying that my sensor would be replaced. A week later I received a new sensor. Never even had to send in the bad sensor, just described the problem. All communications were very friendly and fair. In all, I thought teledyne did went above and beyond and I was left very happy with the whole affair. Offgas
(Offline)

6th July 2006, 05:14	#2 (permalink)
wedivebc FIGJAM Current Rebreather/s: Megalodon Other CCR Other Rebreather/s: Not Bought Yet Inspiration Classic Sport Kiss Other CCR Join Date: Feb 2005 Location: Vancouver Island BC Canada Posts: 1,358	Re: Teledyne Customer Service Quote: (Originally Posted by Offgas) Just wanted to post a quick note regarding replacing a bad Tel. R22 sensor I had. Aforementioned sensor was "bad" out of the bag. Read 8mv on it's first day, low 7's on the second, and the third day (when it was replaced) read low 6's. Needless to say, I contacted teledyne. I received a response within 24hrs, a second response was sent a day after that saying that my sensor would be replaced. A week later I received a new sensor. Never even had to send in the bad sensor, just described the problem. All communications were very friendly and fair. In all, I thought teledyne did went above and beyond and I was left very happy with the whole affair. Offgas Good to hear Carl. Are you getting that MEG wet yet? __________________ Cheers, Dave.... Man is the only animal burdened with the knowledge he will eventually die
(Offline)

6th July 2006, 05:25	#3 (permalink)
Offgas New Member Current Rebreather/s: Megalodon Other Rebreather/s: Join Date: Mar 2006 Location: Seattle Posts: 89	Re: Teledyne Customer Service Just finished reassembling and getting reaquainted w/ my Rig as I just yesterday arrived back in not so sunny Alaska. Pulled out of Kodiak about 4 hours ago and right now we're steaming out towards the Semidi Islands (near the end of the Alaskan Penninsula) and I'm already daydreaming about getting this thing back in the water. (Hi Speed Internet via Satellite). Can't wait! Will keep everyone posted if I happen to have any really remarkable dives, although for me every dive on the Meg is a remarkable dive! Carl
(Offline)

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