Rebreather warranties

esc · 11th February 2006, 18:40

Inspired by that o2ptima thread I did start to wonder what ARE the different warranties given by the rebreather makers. Like someone in that thread, I don't think I want to buy a product that only gives warranty to the unit for first owner and consider it a major devaluation of said rebreather when it enters used market.

IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. Like the said person in that thread, I would not take that kinda nonsense when I buy a car and I don't understand why I should take such nonsense when I buy rebreather either.

So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates)

/esc

Kyza · 11th February 2006, 18:52

"The Evolution is warranted to the first owner for 12 months from date of purchase."
and 'This warranty is not transferable'
Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.'

divetheworld · 11th February 2006, 19:01

Quote: (Originally Posted by Kyza)

"The Evolution is warranted to the first owner for 12 months from date of purchase."
and 'This warranty is not transferable'
Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.'

So, not worth sh1t then.

B

***Decodiver*** · 11th February 2006, 19:04

Quote: (Originally Posted by Kyza)

Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.'

That is completely unenforcable shite. They will be bound by law in the country where the purchase was made............

Nick uk. · 11th February 2006, 19:10

Any body heard this before, ' ah yes but that particular part isn't covered by the warranty'!!

Fyck it, there's nothing that can't be fixed anyway

What's your take on insurance for your unit?

bubnotbub · 11th February 2006, 19:46

Hi,
I would not want to mistake myself, but an European law exists, for which all the products must have a minimal guarantee of 24 months, even if the manufacturer declares an inferior period.

Someone on the forum can confirm this?

Regards

Aldo

shell-back · 11th February 2006, 20:18

Quote: (Originally Posted by esc)

IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates)

/esc

Warranties are policies, made often times by those who don’t make the product.
Not so in our world (the Rbworld)
many of the companies are small and the very man who made your rebreather components is the guy who wrote the warranty.
As with any dealer who has been in the game for some time will tell you the warranty is made up of a few components ;
The relationship between the dealer and the manufacturer.
The relationship between the dealer and the customer.
The products individual parts . Ex.. electronics/handsets/scrubber
My point is that while you may see a written warranty statement , Its really about customer service and your ability to get a issue resolved by your dealer.
Your dealers job is to know what products they will support based on their relationship with the manufacturer, which is usually base on the volume the dealer has committed or produced for the manufacturer. Today the relationships are still on a very personal level.
In the case of buying a used unit , it may behoove you to find out the sellers relationship with the original seller. It’s a small world.
In closing I would also add that when you make a decision about the rebreather of choice take a step back and find a instructor that can support the unit you choose through the relationships I spoke of
(that should be more advantageous to any written warranty.)

Genesis · 11th February 2006, 22:47

IMHO anyone who expects you to do business on a handshake and nebulous "feel goods" when the price is $10,000 has had far too many hits off the crack pipe.

This sort of stuff may be ok for a few hundred bucks, but not when we're talking about the price of a small car.

For those who say that the Rebreather world is "too small" for anything better, your first reading assignment is to check into how many boats many makers - large and small - actually produce.

With a VERY few exceptions boats are made one at a time, by hand, and in many ways the business model parallels that of the Rebreather market in both volume and production methods.

While there are a few builders who pull the same sort of stunt as do some Rebreather manufacturers, they are few and getting fewer, as it only takes one person to get royally screwed by such an "arrangement" and they show up at various boat shows with the boat on a trailer in front of the venue - decorated with lemons.

Nad · 12th February 2006, 00:49

Quote: (Originally Posted by esc)

Inspired by that o2ptima thread I did start to wonder what ARE the different warranties given by the rebreather makers. Like someone in that thread, I don't think I want to buy a product that only gives warranty to the unit for first owner and consider it a major devaluation of said rebreather when it enters used market.

You will never find a manufacturer that will oblige you to buy something. If you think that the product is not so good or the warranty bad, simply buy something else. Easy! How do you know what the first owner did or change on the unit? How do you know it if the factory never did a service or see the unit first?

Quote:

IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. Like the said person in that thread, I would not take that kinda nonsense when I buy a car and I don't understand why I should take such nonsense when I buy rebreather either.

I'm sure every serious manufacturer (e.s. Ouroboros, Meg, APD, KISS) will give warranty for longer periods but how can you trust the user?

Quote:

So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates)

Sorry mate but if you need such an assurance for what you're ready to do maybe it is better to think a bit over it!

Nad

narked@10m · 12th February 2006, 02:05

hi all
just had a whole new vision head unit for my inspiration replaced by apd.
sent faulty unit to them brand new head retuned a week later!!
no quibbles at all.
also had a whole classic inspiration replaced before so i have had no problems
with their warranties.
the only problem is trying to find out what the problems were and what repares were done!!!you seem to hit a wall of silence with them.
regards pete

11th February 2006, 18:40	#1 (permalink)
esc New Member Current Rebreather/s: Not Bought Yet Other Rebreather/s: Not Bought Yet Join Date: Feb 2005 Location: Helsinki, Finland Posts: 48	Rebreather warranties Inspired by that o2ptima thread I did start to wonder what ARE the different warranties given by the rebreather makers. Like someone in that thread, I don't think I want to buy a product that only gives warranty to the unit for first owner and consider it a major devaluation of said rebreather when it enters used market. IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. Like the said person in that thread, I would not take that kinda nonsense when I buy a car and I don't understand why I should take such nonsense when I buy rebreather either. So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates) /esc
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11th February 2006, 18:52	#2 (permalink)
Kyza New Member Current Rebreather/s: Inspiration Classic Evolution Other Rebreather/s: Inspiration Classic Join Date: Dec 2005 Location: Cleveland Posts: 22	Re: Rebreather warranties "The Evolution is warranted to the first owner for 12 months from date of purchase." and 'This warranty is not transferable' Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.'
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11th February 2006, 19:01	#3 (permalink)
divetheworld Dive porn pimp Current Rebreather/s: Inspiration Classic Other CCR Other Rebreather/s: Not Bought Yet Inspiration Classic Inspiration Vision Classic Kiss Other CCR Join Date: Mar 2005 Location: Leeds, England Posts: 1,511	Re: Rebreather warranties Quote: (Originally Posted by Kyza) "The Evolution is warranted to the first owner for 12 months from date of purchase." and 'This warranty is not transferable' Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.' So, not worth sh1t then. B __________________ Self praise is no reccomendation. Dont try to be a great man, just be a man and let history be the judge of you. CHECK OUT OUR INTERWEBS FOR CUSTOM REBREATHER UPGRADES *WWW.NARKEDAT90.CO.UK* *http://www.grpservices.com/pursuit/* Supporting Shearwater Research Products in Europe
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11th February 2006, 19:04	#4 (permalink)
*Decodiver* Administrator Current Rebreather/s: Megalodon Ouroboros rEvo Other CCR Other Rebreather/s: Inspiration Classic Inspiration Vision Evolution Sport Kiss Classic Kiss rEvo Other CCR Join Date: Jan 2005 Location: Geneva Posts: 2,164	Re: Rebreather warranties Quote: (Originally Posted by Kyza) Also 'All products are sold only on the understanding that only English law applies in cases of warranty claims and product liability, regardless of where the equipment is purchased or where used.' That is completely unenforcable shite. They will be bound by law in the country where the purchase was made............ __________________ CCR/OC Trimix Instructor Trainer CCR Training to Mixed Gas in Switzerland, France, UK & Germany on Megalodon/COPIS-Megalodon/KISS/Sport KISS/Ouroboros/rEvo/Inspiration/Evolution/Sentinel www.zerogravitydiving.com Rebreather World Terms & Conditions
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11th February 2006, 19:10	#5 (permalink)
Nick uk. Made in England. Current Rebreather/s: Inspiration Classic Azimuth Other Rebreather/s: Azimuth Join Date: Nov 2005 Location: Viale C.Colombo 75 Marina di Carrara. MS 54036 Italy Posts: 579	Re: Rebreather warranties Any body heard this before, ' ah yes but that particular part isn't covered by the warranty'!! Fyck it, there's nothing that can't be fixed anyway What's your take on insurance for your unit? __________________ If it aint broke....don't fix it, and if it is.............well......get another one! divechief2000@hotmail.com
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11th February 2006, 19:46	#6 (permalink)
bubnotbub Silent diver Current Rebreather/s: Inspiration Classic Inspiration Vision Evolution Megalodon Ouroboros rEvo Other CCR Other Rebreather/s: Inspiration Classic Sport Kiss rEvo Other CCR Join Date: Sep 2005 Location: France Italy Posts: 383	Re: Rebreather warranties Hi, I would not want to mistake myself, but an European law exists, for which all the products must have a minimal guarantee of 24 months, even if the manufacturer declares an inferior period. Someone on the forum can confirm this? Regards Aldo __________________ Aldo Ferrucci *Trimix and Rebreather IT* *Expedition Leader* *www.bubnotbub.com* I like bubbles only in my glass of Champagne
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11th February 2006, 20:18	#7 (permalink)
shell-back I do all my own stunts Current Rebreather/s: Other CCR Dolphin Ray Azimuth Other SCR Home Build Other Rebreather/s: Other CCR Dolphin Ray Azimuth Other SCR Home Build Join Date: Jul 2005 Location: middle of US Posts: 481	Re: Rebreather warranties Quote: (Originally Posted by esc) IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates) /esc Warranties are policies, made often times by those who don’t make the product. Not so in our world (the Rbworld) many of the companies are small and the very man who made your rebreather components is the guy who wrote the warranty. As with any dealer who has been in the game for some time will tell you the warranty is made up of a few components ; The relationship between the dealer and the manufacturer. The relationship between the dealer and the customer. The products individual parts . Ex.. electronics/handsets/scrubber My point is that while you may see a written warranty statement , Its really about customer service and your ability to get a issue resolved by your dealer. Your dealers job is to know what products they will support based on their relationship with the manufacturer, which is usually base on the volume the dealer has committed or produced for the manufacturer. Today the relationships are still on a very personal level. In the case of buying a used unit , it may behoove you to find out the sellers relationship with the original seller. It’s a small world. In closing I would also add that when you make a decision about the rebreather of choice take a step back and find a instructor that can support the unit you choose through the relationships I spoke of (that should be more advantageous to any written warranty.)
(Offline)

11th February 2006, 22:47	#8 (permalink)
Genesis Bubbless Box of Death Current Rebreather/s: Home Build Other Rebreather/s: Home Build Join Date: Oct 2005 Location: Sunny Florida Posts: 1,394	Re: Rebreather warranties IMHO anyone who expects you to do business on a handshake and nebulous "feel goods" when the price is $10,000 has had far too many hits off the crack pipe. This sort of stuff may be ok for a few hundred bucks, but not when we're talking about the price of a small car. For those who say that the Rebreather world is "too small" for anything better, your first reading assignment is to check into how many boats many makers - large and small - actually produce. With a VERY few exceptions boats are made one at a time, by hand, and in many ways the business model parallels that of the Rebreather market in both volume and production methods. While there are a few builders who pull the same sort of stunt as do some Rebreather manufacturers, they are few and getting fewer, as it only takes one person to get royally screwed by such an "arrangement" and they show up at various boat shows with the boat on a trailer in front of the venue - decorated with lemons. __________________ "A venturesome minority will always be eager to get off on their own, and no obstacles should be placed in their path; let them take risks for Godsake, let them get lost, sunburnt, stranded, drowned, eaten by bears, buried alive under avalanches - that is the right and privilege of any free American." http://www.denninger.net http://www.diversunion.org/liability.htm - Fix the Diving Cert racket
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12th February 2006, 00:49	#9 (permalink)
Nad Rebel to the Bone Current Rebreather/s: Ouroboros Other Rebreather/s: Not Bought Yet Inspiration Classic Join Date: Mar 2005 Location: Europe Posts: 925	Re: Rebreather warranties Quote: (Originally Posted by esc) Inspired by that o2ptima thread I did start to wonder what ARE the different warranties given by the rebreather makers. Like someone in that thread, I don't think I want to buy a product that only gives warranty to the unit for first owner and consider it a major devaluation of said rebreather when it enters used market. You will never find a manufacturer that will oblige you to buy something. If you think that the product is not so good or the warranty bad, simply buy something else. Easy! How do you know what the first owner did or change on the unit? How do you know it if the factory never did a service or see the unit first? Quote: IMO a manufacturer that believes in his product should be able to give warranty to cover certain time period, no matter if it has been sold to next person or not. Like the said person in that thread, I would not take that kinda nonsense when I buy a car and I don't understand why I should take such nonsense when I buy rebreather either. I'm sure every serious manufacturer (e.s. Ouroboros, Meg, APD, KISS) will give warranty for longer periods but how can you trust the user? Quote: So could people update here 100% sure information about the warranty policies for different rebreathers (so I know which ones to strike off from the list of candidates) Sorry mate but if you need such an assurance for what you're ready to do maybe it is better to think a bit over it! Nad __________________ The Impossible is often the Untried
(Offline)

12th February 2006, 02:05	#10 (permalink)
narked@10m New Member Current Rebreather/s: Inspiration Classic Evolution Sport Kiss Other Rebreather/s: Join Date: Aug 2005 Location: uk Posts: 70	Re: Rebreather warranties(apd) hi all just had a whole new vision head unit for my inspiration replaced by apd. sent faulty unit to them brand new head retuned a week later!! no quibbles at all. also had a whole classic inspiration replaced before so i have had no problems with their warranties. the only problem is trying to find out what the problems were and what repares were done!!!you seem to hit a wall of silence with them. regards pete
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