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Customs In Australia...



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Old 17th October 2007, 01:55   #1 (permalink)
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Customs In Australia...

Has anyone here had any dealings with customs in Australia?

I sent a package (from New Jersey) to a member in West Perth last month and USPS tracking shows the package in customs since the 18th of last month! I started a trace with USPS but that will take 23 days...

I hoping that the Aussy's are just slow
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Old 17th October 2007, 02:46   #2 (permalink)
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Re: Customs In Australia...

The're only slow on the West Coast. Three hours behind us East Coasters
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Old 17th October 2007, 02:50   #3 (permalink)
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Re: Customs In Australia...

It sounds like you've got a problem of some sort. We import products at work into Australia every day using UPS and find customs are very fast. There might be some charges that need to be paid and the receiver either can't be contacted or refuses to pay. If the value of the goods is over A$1000 then there will be some charges to pay. I'd contract UPS and find out what's going on.

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Old 17th October 2007, 02:52   #4 (permalink)
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Re: Customs In Australia...

If you have tracking details, then either you or the importer can contact customs and find out why there is such a delay.

I do know the USPS is much slower than in the past, and they are much more unacccommodating in acepting item for post.

That said, Aussie customs now use a computer system which has it's own days of feling bad tempered and off colour, so it my be a glitch in the system.

Talk to them, they are usually very professional, upfront and only too willing to help get things cleared and on the way to a customer. After all, they have more power than police and don't need to get mad. They can get even...

cheers

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Old 17th October 2007, 03:57   #5 (permalink)
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Re: Customs In Australia...

The member just pm'd me and he got it!

It would have been tragic if that package had gone lost. He is now the owner of a KM M-48 Supermask with NATO Pod and adapters

Thanks for the help though...

Safe diving all!
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