Rebreather World - View Single Post - Entry documents for sending HH back to USA

Sue · 4th October 2006, 21:34

Mark

We had a huge problem getting back a Meg's head sent to the US for repair. Despite all the sayings in the box ans dispatch documents, stating it was a repair within warraty. It took us a lot of time and money to solve it.

My advice is: go to a UK customs office and ask what you should do. In here (Portugal) they have a form that you fill and they stamp, stating that the product is going to the US for repair (you can add "within warranty" so they don't charge you VAT over the repair price, if any). Send a copy of that customs form to Fedex, mainly don´t blindly trust Fedex. They were the main responsibles for our problem

Cheers

Sue

4th October 2006, 21:34	#4 (permalink)
Sue Rebreather World Writer Current Rebreather/s: Megalodon Sport Kiss Other Rebreather/s: Join Date: Mar 2005 Location: Portugal Posts: 161	Re: Entry documents for sending HH back to USA Mark We had a huge problem getting back a Meg's head sent to the US for repair. Despite all the sayings in the box ans dispatch documents, stating it was a repair within warraty. It took us a lot of time and money to solve it. My advice is: go to a UK customs office and ask what you should do. In here (Portugal) they have a form that you fill and they stamp, stating that the product is going to the US for repair (you can add "within warranty" so they don't charge you VAT over the repair price, if any). Send a copy of that customs form to Fedex, mainly don´t blindly trust Fedex. They were the main responsibles for our problem Cheers Sue Last edited by Sue : 4th October 2006 at 21:35. Reason: spelling
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