I guess many of us are quick to shout loud and long when we receive poor service or poor quality goods. How many of us spread the woard when we get what might be considered 'outstanding service'. I believe the test of a business's true quality is when somthing goes wrong and their seeing their overall attitude to putting it right.
My VR2 went wacko on a recent dive (not a pleasant experience) and was duly packed off to Delta P. This computer was NOT in warrenty. It was sent back to me with a new screen, depth transducer, re-touched power connections and new O rings. All for the price of a health check with their compliments. This was also turned around in 8 days.
Great service, they certainly get my vote! Thanks Delta P