Thanks for the reply...
I tried to pull, but thought it was not moving... posted the inquiry, but then got a reply form Sartek. They now use Brightstar bulbs vs Welch Allyn.
I looked on the website and made an educated quess that it should be a bi-pin bulb... so I pulled a little harder, it came out fine!
And there was much rejoicing,... yey!
Now i just need to get some replacement bulbs... Sartek is charging $90, does anyone know of a less expensive option?
Thanks again...