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Old 14th June 2008, 13:18   #5 (permalink)
bletso
An independent diver.
 
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Current Rebreather/s:
Dolphin
Home Build

Other Rebreather/s:
Dolphin
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Join Date: May 2006
Location: Louisville, KY, USA
Posts: 263
bletso has a spectacular aura about bletso has a spectacular aura about bletso has a spectacular aura about bletso has a spectacular aura about bletso has a spectacular aura about bletso has a spectacular aura about
Re: Gettin' the Shaft from Dive Rite

I have also never had any problems with Dive Rite's customer service.

I had an original Nitek3 dive computer close to three years and it out of ranged in my car, they REPLACED it FREE!!
I have my original Classic Sonoform wing, it developed a problem a couple years after I got it. (material tearing away from dump area). They repaired it FREE. I still dive it now on 12 or so years.

I have had several customers who have had problems and all their issues were repaired or replaced for free or a very nominal charge.

Bar none, IMO, there just is no other scuba company who does customer service better.

No, I don't agree agree with everything they do, but as far as CS, they are the best I have ever dealt with.

Now OMS is the polar opposite, almost non existent CS, lots of bull. I have lots of dissatisfied customers from them, as well as a few other suppliers.

Dale
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