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**PhilSiswick** · 24th April 2008, 15:19

Quote: (Originally Posted by Brainx3)

Hi,

I have a similar issue, but downloading reach 56% then it gives me a message that download has failed. I called APD and they said that it might be the USB connector and to test that they asked me to send them the lid which I haven't had time to do yet. Although a few issues to consider. Make sure that the software you are installing on your PC is the latest that came with the software update because if you have updated the software of the unit then it will have some compatibility issue with the old software installed on the pc. As well after installing the software on your PC try to restart your computer before you get it connected to the unit. As well try to use new batteries before you link it up. I got some of these tips from Dave Thompson but unfortunately they didn't work out for me, but might be some help to you.

Best Regards. Wael

In addition, download the latest driver for the USB - serial adaptor. I had exactly those problems until I did that. The one on the CD didn't cut it for my PC, but the latest one from the vendor website (Gembird IIRC) fixed it and it's worked fine ever since.

FWIW, I think running XP was exactly the cause of the problem!!

Good luck,

24th April 2008, 15:19	#3 (permalink)
PhilSiswick Phil Siswick, Tango Current Rebreather/s: Evolution Other Rebreather/s: Inspiration Vision Join Date: Apr 2006 Location: Oxford, UK Posts: 1,095	Re: APD Dive Communicator issues Quote: (Originally Posted by Brainx3) Hi, I have a similar issue, but downloading reach 56% then it gives me a message that download has failed. I called APD and they said that it might be the USB connector and to test that they asked me to send them the lid which I haven't had time to do yet. Although a few issues to consider. Make sure that the software you are installing on your PC is the latest that came with the software update because if you have updated the software of the unit then it will have some compatibility issue with the old software installed on the pc. As well after installing the software on your PC try to restart your computer before you get it connected to the unit. As well try to use new batteries before you link it up. I got some of these tips from Dave Thompson but unfortunately they didn't work out for me, but might be some help to you. Best Regards. Wael In addition, download the latest driver for the USB - serial adaptor. I had exactly those problems until I did that. The one on the CD didn't cut it for my PC, but the latest one from the vendor website (Gembird IIRC) fixed it and it's worked fine ever since. FWIW, I think running XP was exactly the cause of the problem!! Good luck, __________________ Phil (WSKD 0001) I have always felt that the dive I am on is not nearly important as the dives I plan to be on the rest of my life. Tom Rose, 2007 The person who gets the farthest is generally the one who is willing to do and dare. The sure thing boat never gets far from shore. Charles A. Lindbergh www.hugsac.org.uk
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