Quote: (Originally Posted by
Mixaddict)
Like it or not, due to the fact that the industry and market size is so small, we are all beta testers! I think the point is that CCRB is at least responding quickly to known faults and doing their best to make adjustments quickly.
Isn't that called marketing, not many people will go for such unit if it already kicks off with lowsey support. The real test would be when a conciderable amount of these units are sold. Lets see than and talk about customer service. I see this at the moment as part of a program to get the unit estabished in the market.
Nevertheless, 2-3 days is very quick turnaround even if it's part of the marketing campaign.
Cheers,
Paul