PaulTG2

Hello,

I did find out the UPS will only work with the shipper. As the recipient I had no standing to ask them to even request a trace of the shipment or to submit a claim. The shipper must file everything and receives any settlement.

To be fair, the seller did follow-up quickly and diligently with UPS. He submitted the trace request and follow-up claim. He kept me informed during that process and I got several calls from UPS inquiring whether or not I had received the package (one call for the trace and one for the claim). As I haven't heard anything since April, which surprised me considering the fast initial responses, I don't know what the status beyond that -- and I haven't been promised anything except shipping reimbursement and the approx $120 standard UPS insurance.

At any rate, lesson learned.

Sincerely,


Paul